Julianna Méndez

I am a professional in Modern Languages with a mention in Translation, with advanced English and Portuguese skills, and additional training in Digital Marketing, Copywriting, and Content Management.

I have extensive experience in customer service, content creation, and digital community management, highlighting my ability to work in a team, customer orientation, empathy, analysis, and strong communication skills.

Throughout my professional career, I have developed skills in copywriting, planning, and execution of content strategies for social networks, blogs, newsletters, and podcasts, in addition to writing and optimizing corporate materials such as handbooks and leadership messages.

I have worked in collaborative and multicultural environments in English and Portuguese, expanding my vision on issues of security, equality and inclusion, organizational well-being, and equity.

I am distinguished by my rapid learning, autonomy, and initiative to take on new challenges, as well as my ability to resolve conflicts, handle high-pressure situations, and strategic focus on communication, ensuring a positive impact on the organization's identity and objectives.