Freelancer profile translated to English.

Description

I bring order to the daily business of sole proprietors and small businesses:

Sorting and answering emails, coordinating appointments, preparing quotes/invoices, structuring file storage (SharePoint/OneDrive) and building clear Excel evaluations – so that nothing gets left behind and you can make quick decisions.

What sets me apart: bilingual communication (German & fluent English), clean documentation and a clear way of working.

Typical projects:

• "Backoffice Pro" (monthly relief: inbox, calendar, templates, quote tracker)

• "Reporting & Processes" (one-time: Excel dashboard + 5 step-by-step guides)

Added value: less searching, faster answers, traceable processes and simple numerical overviews.

Tools: Microsoft 365 (Outlook, Excel, PowerPoint, SharePoint), SAP, Microsoft Teams, Canva.

Languages

German
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Schramberg (up to 50km)

TRUMPF Laser SE,
Key Account Manager After-Sales
February 2024 - Today (2 years and 4 months)
Schramberg, Germany
Strategic support of international key accounts; Coordination of interdisciplinary projects Preparation, negotiation and conclusion of global framework agreements Responsibility for SAP processes: contract mapping, price structures, master data; Quality assurance of booking and process chains
Customer Communication (German & English) Quote & Contract Preparation with Follow-up Excel Evaluations for Decisions SAP Processes & Master Data Maintenance Structuring & Documenting Workflows
TRUMPF Laser SE,
After-Sales Clerk
June 2021 - February 2024 (2 years and 8 months)
Schramberg, Germany
Created and followed up on quotes; Order processing; Contact person for customers at home and abroad Coordination of deadlines/deliveries with production, logistics, service; Maintenance of customer and material master data in SAP
Customer Communication (German & English) Quote & Order Processing with Follow-up Appointment & Interface Coordination SAP Order Processing & Master Data Maintenance File Storage & Template Management
ddm hopt+schuler GmbH & Co. KG,
Sales Clerk
January 2013 - May 2021 (8 years and 4 months)
Rottweil, Germany
International customer support (e.g., USA, Eastern Europe, Asia), quote creation & order processing Trade fair/customer visits; Shipping documents & deadline monitoring; Customer acquisition; Master data maintenance
International Customer Communication (German & English) Quote & Order Processing Master Data Maintenance & Excel Evaluations Organize Trade Fair & Customer Appointments Quote Management