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Juliana M.JM

Juliana M.

Back Office & Operations Support

€170/day
Barcelona, ES
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Juliana

Hello, I'm Juliana!
I help entrepreneurs, freelancers, companies, and small teams organize, structure, and sustain their business on a daily basis, so they can focus on selling, creating, and growing their project.

I come from the world of operations, project, and event management, and for years I've been the person who brings order to chaos: processes, numbers, suppliers, calendars, and tasks that nobody wants to do... but that are key for a business to function.

I work as a back office support / operations assistant, offering ad-hoc or ongoing support, both remotely and hybrid.

My focus is that you have:
✔️ control
✔️ clarity
✔️ organization
✔️ peace of mind

How can I help you?

Back office & administrative support
- Organization of documents, files, and processes
- Email management, scheduling, and task coordination
- Creation and tracking of simple systems (Drive, Notion, Excel, Click Up, etc.)
- Support for teams and freelancers

Operational and business management
- Expense and income control
- Budget and invoice tracking
- Supplier and contract organization
- Support in operational decision-making

Support for freelancers and entrepreneurs
- Preparation and organization of documentation for accounting firms
- Support in monthly and quarterly closings
- Review and organization of invoicing
- Basic financial control and treasury
- Organization of grants, aid, or administrative documentation

Project support
- Project coordination
- Planning, timelines, and tracking
- Support in launches, events, and creative projects

I act as an operational right-hand, providing structure and a global vision. I adapt to ad-hoc support or ongoing collaborations so you can delegate with confidence and regain time and focus.

#Make things happen!

Shall we talk?
  • English

    Conversational

  • Spanish

    Native or bilingual

  • French

    Basic

  • Catalan

    Fluent

Can work on-site
Barcelona (up to 10km)

Experience

  • Odd Spaces
    Head of Production & Operations Manager
    ARCHITECTURE AND URBAN PLANNING
    September 2024 - December 2025 (1 year and 3 months)
    Barcelona, Spain
    I led the production, logistics, and operations of all studio projects, coordinating suppliers, teams, and resources to ensure efficiency, quality, and compliance with regulations.
    I managed budgets, purchases, invoicing, and financial tracking, as well as inventory and maintenance of materials and storage spaces.
    I worked closely with Project Managers and the architecture team to optimize processes, integrate new methodologies, and ensure that each project was executed with maximum quality and synergy between teams.
    Project Management Back Office Administrative Support Logistics Management Control
  • CREATIVE ARTISANS
    FF&E/OS&E Hospitality Project Manager
    May 2024 - Today (2 years and 1 month)
    Balearic Islands, Spain
    FF&E/OS&E Hospitality Project Manager for the openings of both restaurants and the hotel. Construction coordinator and property representative in the renovation of the "Jardines de Palerm" hotel, ensuring synergy between teams to meet quality standards, cost control, and delivery deadlines.
  • Hotel Jardins de Palerm
    House and F&B Manager - Hotel Jardins de Palerm
    May 2023 - May 2024 (1 year)
    Balearic Islands, Spain
    House Manager, committed to excellence in guest experience and supervision of daily hotel operations, implementing quality control systems, creating and documenting processes and work systems to facilitate daily tasks for all team members. F&B Manager, responsible for conceptualizing and developing the hotel's gastronomic offering, managing purchases and the overall F&B budget.

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Education

  • Master in Social Innovation
    Learning by Helping
    2021
    PlayGround es una ventana al futuro que explica el presente y empodera a la comunidad desde la creatividad y el compromiso social. Learning by Helping Es un semillero de creatividad e innovación social. Desde Barcelona, y con impacto en todo el mundo, trabajan en torno a la innovación social con una fuerte impronta creativa.
  • Sustainable Economy and Social Transformation Facilitator
    ESEP Dual / DynamisLAB
    2020
    Programa para capacitar a dynamizadores de la economía sostenible con herramientas para el nuevo paradigma. Facilitando la iniciativa individual hasta la creación de comunidades y ecosistemas colaborativos con propósito de impacto positivo 'Triple Balance' (a nivel social, medio ambiente y economía local). Objetivo: Generar una red de líderes dynamizadores conscientes que impulsen el desarrollo de una economía sostenible, desde un modelo regenerativo, con metodologías orientadas al impacto positivo alineadas con los ODS.

Skill set

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