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Malt Strategy
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Malt Tech Trends 2026
Juliana JaraJJ

Juliana Jara

Business Operations & Digital Marketing

€267/day
Tarragona, ES
8-15 years
Process Optimization
Digital Marketing Strategy
Organization and Administrative Management
Content Creation
Video Editing

Average response time: 1 hour

Freelancer profile translated to English.
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About Juliana

I drive the growth of small and medium-sized businesses by creating more efficient systems and better-positioned brands.

I integrate experience in operations, administration, and project management with skills in marketing, design, and digital content to help companies that need internal order and a stronger external presence.

I don't just improve processes:I also transform how a company communicates, presents itself, and grows strategically.

I have worked with companies in the United States and Latin America, helping them to:
  • Transform disorganized operations into more efficient and scalable systems.
  • Build visually appealing brands with a strategic digital presence.
  • Produce creative content that drives reach, positioning, and sales.
  • Elevate companies' visual communication to make them more memorable and competitive.
  • Integrate creativity + structure to optimize teams, processes, and daily execution.
I understand both the internal structure of a business and the importance of projecting a professional and attractive brand.

If you need someone who combines administration, organization, marketing, and creativity to grow your business, I can help.
HR Services
Consulting and Audits
Social Networks
Leisure, Recreation, and Entertainment
Food and Beverage

  • Spanish

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Rosales Gutters LLC
    Social Media & Marketing Manager
    CIVIL ENGINEERING
    November 2023 - Today (2 years and 9 months)
    Providence, United States
    • Design and execution of multi-channel digital strategies (Instagram, Facebook, LinkedIn, Google Business), focused on lead generation.
    • Creation of +300 pieces of content (video, design, blog) aligned with business objectives.
    • Implementation of email marketing campaigns and nurture automation.
    • Management and conversion of leads from social media to sales.
    • Optimization of the digital customer service flow, reducing response times.
    • Planning and execution of editorial calendars with a focus on organic growth.
    • Contributed to the consolidation of the brand's corporate visual identity.

    Achievements:
    • Increase in organic reach and engagement.
    • Improvement in lead-to-customer conversion.
    • Structuring of the brand's digital ecosystem.
    Digital Marketing Strategy Video Editing Social Media Email Marketing Brand Design
  • Tasklix LLC
    Operations & Client Success Specialist
    HUMAN RESOURCES
    April 2023 - Today (3 years and 4 months)
    San Juan, Puerto Rico
    • Coordination and optimization of administrative and operational processes.
    • Design and structuring of databases and customer management systems (CRM).
    • Creation of commercial proposals, presentations, and corporate documents.
    • Customer management (email, calls, CRM) focused on retention and conversion.
    • Standardization of internal processes to improve operational efficiency.
    • Led the corporate image renovation through visual campaigns and email marketing, achieving an increase in customer acquisition and improving team efficiency.

    Achievements:
    • Increase in customer acquisition through digital strategies.
    • Optimization of internal workflows and reduction of operational friction.
    • Improvement in customer experience and response times.
    Corporate Strategy Email Marketing Process Optimization Customer Service Operations
  • Banco Agrario de Colombia
    Project Operations & ERP Implementation
    BANKING AND INSURANCE
    January 2016 - November 2020 (4 years and 10 months)
    Santafe de Bogotá, Colombia
    • Led the monitoring and control of strategic projects in one of the largest financial entities in the country, focusing on ERP implementation.
    • Managed schedules, procurement, quality, and risk plans, prepared reports for senior management, and supervised suppliers.
    • Management and monitoring of ERP implementation (SAP / Dynamics).
    • Control of project scope, time, cost, and risks.
    • Design of schedules and strategic plans (procurement, quality, risks).
    • Coordination between multidisciplinary teams.
    • Reporting to senior management with performance metrics.
    • My role was key to ensuring the fulfillment of scope, time, and budget in highly complex initiatives.

    Achievements:
    • Fulfillment of project milestones within time and budget.
    • Improvement in the control and visibility of operational processes.
    Business Plan Development Process Optimization Agile Project Management Administrative Support Organization and Planning

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Education

  • Business Administration
    Universidad de La Salle - Colombia
    2016

Skill set

Digital Marketing
Agile Project Management
Digital Transformation
User Segmentation
Organizational Design
Leadership Development
Project Management (PMO)
Talent Management and Employee Development
Target Operating Model
Business Plan Development
Corporate Strategy
Portfolio Strategy
Sustainability Strategy
Process Management
Quality Management
Compliance

Categories