Julia Decker

Selected contracts include:

IT Program Manager – Multinational Utility Company

• Oversaw 5 digital workstreams, supporting the rollout of 15 cross-functional initiatives

• Led governance and delivery: progress tracking, budget control, issue resolution

• Developed and disseminated program guidelines, reports, and best practices

Workstream Lead – Business Process Improvement

• Prioritized process optimization initiatives in IT, HR, Finance, and Supply Chain

• Championed adoption of process mining, ML, and automation tools

• Formed and coordinated high-performing project teams

• Fostered innovation through cross-functional collaboration

Data Product Manager – Online Platform

• Partnered with data engineers and scientists to refine a dynamic pricing algorithm

• Enhanced buy box performance and introduced a new shipping product

**Senior Product Manager - Domain Lead for Customer Fulfilment

• Developed the strategic vision and product roadmap for the customer fulfillment domain

• Aligned and managed priorities across multiple stakeholder groups to ensure seamless execution

• Led sprint planning and review sessions; collaborated with engineering teams to build and prioritize the product backlog

• Oversaw go-live activities, including user testing and onboarding to ensure smooth adoption

• Chaired steering committee meetings to brief senior leadership on product progress, strategic alignment, and next steps

Delivered data products include:

Order Fulfilment Process Analytics Product

Data model integrating various data sources and dashboards to visualize and analyze the end-to-end order fulfilment process. Providing full process transparency on over 20 million orders: from order placed through partner fulfilment, carrier delivery, and customer returns.

Partner Performance Analytics Product

Dashboard to measure the performance of over 6000 stores in 11 countries, measuring cancellations, returns and delivery on promise. Live monitor and automation of alerts to enable user’s fast response.

Returns and Refurbishment Process Analytics Product

Dashboard to visualize and analyze the complete returns and refurbishment process in over 25 warehouses across Europe. Monitoring warehouse performance, reducing cycle times and errors.

• Led a distributed team of six technical designers, ensuring high quality output and timely delivery

• Redesigned workflows and introduced process improvements to boost productivity

• Implemented a team-oriented bonus system to balance individual performance with collaborative goals

• Conducted performance reviews, career development discussions, and regular team motivation sessions

• Trained and mentored new team members to integrate them quickly and effectively