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Julia BehrensJB

Average response time: 1 hour

About Julia

Julia combines her 13+ years of experience in the digital transformation space with a unique ability to simplify complex topics, making them accessible and relatable across all organizational levels, from operational teams to the C-suite.
Known for her open and clear communication style, she fosters trust and encourages solution-oriented collaboration. As a Design Thinking coach, she merges analytical thinking with creative approaches to develop pragmatic solutions that deliver real value. Her empathetic nature and ability to adopt different perspectives make her a key partner in transformation processes, driving change not just in technologies but also in people and corporate cultures.
  • German

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

Can work on-site
Bremen (up to 50km), Hamburg (up to 50km), Düsseldorf (up to 50km), Dortmund (up to 50km), Göttingen (up to 50km)

Experience

  • Selbstständig
    Unabhängiger Berater
    August 2024 - Today (1 year and 10 months)
    Hamburg, Germany
    • **AI Skill Management, ERP context:
    ** Advising an ERP software provider on the development of a skill management module (strategic setup, integration possibilities into the existing software, oriented software, oriented towards employee lifecycle from recruiting to alumni)

    Business requirements engineering for this skills module in the area of Professional Services Automation, elaboration of the UX, skill extraction from various data sources (CV, LMS, completed projects, etc.),
    Design of matching process, etc.
    Go-live MVP planned for September 2025
    • AI Skill Management, SaaS (standalone solution)
    Ongoing consulting for a SaaS provider for skill management for the further development of a self-service solution (focus: skill gap analysis, company transformation, creation of new learning experiences for individual employees, etc.); enabling the management of complex application scenarios (e.g. use of applicant and market data for strategic corporate planning etc.)
    • For various clients: Conducting workshops and training courses on the generative AI (AI regulation, AI for managers, AI in practice, AI agents, applied generative AI in the company, AI change management and others)
    artificial intelligence Change and Transformation Management AI Act
  • MHP – A Porsche Company
    Customer Experience Senior Manager
    July 2022 - November 2024 (2 years and 4 months)
    Hamburg, Germany
    enabling a skills-based staffing: project lead for organization's key process improvement incl. strategic setup, new process definition, use case-based requirements definition, vendor selection, tool integration, local & global operating model setup, change management
  • Accenture Song
    Digital Transformation Manager
    December 2017 - July 2022 (4 years and 7 months)
    Hamburg, Germany
    specialization in personalization and digital transformation, e.g.: Team lead for on- & offshore resources, project- & resource management Setup of digital-at-core operating model Development of strategical & operational loyalty/ CRM customer approach, marketing budget planning Management of CRM program operations for 2 countries (DE, AT): Provision of customer insights based on extensive loyalty program data base. descriptive/ predictive analytics, support with framework development and adaption to enable 1:1 marketing GDPR consulting for digital marketing

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Education

  • Master of Science (M.Sc.), Crossmedia Management, Leipzig School of Media, Crossmedia Management, Leipzig School of Media
    Hochschule für Technik, Wirtschaft und Kultur Leipzig (FH)
    2014
    Master of Science (M.Sc.), Crossmedia Management, Leipzig School of Media, Crossmedia Management, Leipzig School of Media
  • Bachelor of Arts
    International School of Management
    2011
    Bachelor of Arts (B.A.), Tourism & Events Management

Skill set

Categories