Julia Artelt

In many small and medium-sized companies, commercial matters are handled 'on the side' in everyday life. Offers are created, invoices are written, and coordination is carried out – but often a clear structure is missing, responsibilities are not clearly defined, and issues are not consistently followed up. This leads to tasks being delayed, information being lost, or repeatedly ending up with management. This is exactly where I come in. I support companies in structuring commercial processes so that they function reliably in day-to-day business and clear responsibilities exist. The goal is for issues to no longer run 'somehow', but to be processed in an organized and traceable manner. This ensures that workflows become more reliable, issues are no longer left undone, and management is noticeably relieved in daily operations. My focus is not on individual tasks, but on the organization in the background: How are tasks distributed? Who is responsible for what? Which workflows are functioning? And which are not? Typical focal points include the structuring of quotation processes and their follow-up, the organization of invoicing, and the clarification of responsibilities in the commercial sector. If required, processes can also be continued sustainably in day-to-day business beyond mere structuring.

Responsibility for commercial and organizational processes in the daily operations of a medical technology company. Focus on structuring processes, coordinating tasks, and liaising with customers and internal departments. Design and further development of sales-related processes, especially in the areas of quotation processes, order processing, and ongoing coordination. Implementation and further development of a CRM system for the structured mapping of customer and sales processes. Ensuring that tasks in operational day-to-day business are processed in a structured manner and reliably followed up. Close collaboration with management and sales for the organization and further development of workflows.

Support for the Chief Financial Officer (CFO) with a focus on financial matters and the development of business activities. Involvement in commercial issues, analyses, and the preparation of decision-making bases. Coordination with internal and external contacts and participation in the development of business activities. Coordination of tasks at executive level and ensuring that tasks are processed and followed up in a structured manner. Insight into financial contexts and entrepreneurial decision-making processes. Additionally, involvement in HR-related topics such as hiring, contract processing, reference letter creation, and coordination with payroll.