JAAbout Julia
I am a dedicated professional specializing in Operations Management and Content Writing, with strong experience in education, compliance, and organizational development. Currently working as an Operations Manager and part-time College Instructor, I bring a blend of strategic leadership, academic expertise, and practical industry insight.
In operations, I have led growth-focused initiatives, managed daily workflows, built partnerships with government and private sectors, and supervised educational and coworking environments. I have also directed app development projects, training programs, tutoring services, and community-focused events, ensuring efficiency, compliance, and high-quality service delivery.
As a part-time instructor, I teach Multicultural Diversity, Legal Aspects in Hospitality, and Catering Management—creating engaging lessons, mentoring students, and preparing them for real-world careers in the hospitality industry.
My background also includes experience as a Compliance Officer, where I conducted audits, enforced company policies, and supported administration across multiple business branches.
I offer reliable, detail-oriented, and professional services in operations support, content creation, academic writing, curriculum development, and compliance documentation—bringing clarity, structure, and strategic insight to every project.
English
Native or bilingual
Filipino
Native or bilingual
Remote only
Primarily works remotely
Experience
- Dodo Coworking SpaceOperation ManagerMarch 2025 - Today (1 year and 3 months)Butuan, PhilippinesAs Operations Manager, I played a key role in driving growth, innovation, and community impact through education and professional development initiatives. My role centered on creating a collaborative environment that supports continuous learning, career advancement, and meaningful partnerships.
- Drove growth and innovation through education and professional development initiatives.
- Built partnerships with government agencies, NGOs, private schools, and professionals to expand educational and community programs.
- Led the development of mobile learning apps for Civil Service Exam and Licensure Exam for Teachers, and other future apps.
- Directed tutoring services by coordinating with licensed professionals and educators.
- Organized workshops, trainings, and career development events for students and professionals.
- Supervised daily operations of the coworking space and academy, ensuring smooth coordination of academic and administrative functions.
- Ensured compliance with local regulations, company policies, and educational standards.
- Analyzed operational data to improve services, identify trends, and enhance customer experience.
- Managed internal teams by setting performance goals and optimizing workflows for efficiency.
- Fostered a collaborative environment for learning, mentoring, and business networking.
- Father Saturnino Urios UniversityPart-Time Faculty InstructorJuly 2025 - Today (11 months)Butuan, PhilippinesTeach core subjects such as Multicultural Diversity, Legal Aspects in Hospitality, and Catering Management, providing students with practical, industry-relevant knowledge.
- Develop and deliver engaging lesson plans, assessments, and learning activities that enhance critical thinking and real-world application of hospitality and tourism principles.
- Mentor and guide students on professional standards, cultural awareness, and legal compliance, preparing them for diverse careers in the global hospitality industry.
- Fulcrum CoffeeCompliance OfficerAugust 2024 - February 2025 (6 months)Butuan, PhilippinesAs Compliance Officer, I ensured that all operations and procedures adhered to internal standards and external regulatory requirements. My role involved streamlining compliance systems, supporting administration, and promoting accountability across branches and departments.
- Prepared weekly and monthly cleanliness and finance audits to ensure quality and accountability.
- Provided administrative support across Fulcrum Coffee (SM & Robinsons branches) and Medical Advantage Pharmacy.
- Assisted Human Resources with personnel support and policy enforcement.
- Drafted, updated, and enforced company policies and procedures to meet industry standards.
- Maintained organized records and filing systems for audits and administrative use.
- Conducted internal audits to identify compliance gaps and recommend improvements.
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Education
- Bachelor of Science in Hospitality ManagementFather Saturnino Urios University2024