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Judith L.JL

Average response time: 1 hour

Freelancer profile translated to English.
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About Judith

With a Franco-German education and 12 years of experience in international logistics and sales administration, I support companies in managing their logistics, administrative, commercial, and organizational operations in an international context.

My services:
• Customer Support: handling requests, disputes, follow-up
• Sales Administration (ADV) and order management
• National and international logistics coordination
• Support for purchasing and flow monitoring
• Interdepartmental coordination: sales, logistics, production, and accounting
• Process optimization
• Dispute management and problem-solving
• Event organization and coordination

My strengths:
• Responsiveness
• Flexibility
• Rigor
• Autonomy
• Rapid adaptation to environments
• Knowledge of International Trade
• Knowledge of waste transport
• Trilingual – German, English, and French
• Tools: ERP – Pack Office - Reporting

I can work on-site occasionally if necessary for short or long missions.
  • German

    Native or bilingual

  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Tours (up to 50km)

Experience

  • EARL CultureDurable
    Rural Gîte Manager in Agri-tourism
    October 2019 - Today (6 years and 8 months)
    Neuvy-le-Roi, France
    Market research, gîte creation, and communication strategy definition
    Online listing and reservation management
    Coordination of service providers (cleaning, laundry, gardening)
    Promotion of the service offering in the local area
    Customer reception and unforeseen event management
    Customer Relationship Management (CRM) Customer Satisfaction Project Coordination Customer Reception Communication Strategy
  • Ecophyse
    Logistics and Sales Administration Manager
    TRANSPORTATION
    February 2014 - December 2025 (11 years and 10 months)
    Organization of the entire logistics chain (supplier availability, transport, delivery appointments, tracking)
    Negotiation with transport providers
    Coordination of customer schedules according to production requirements
    Management of unforeseen transport issues and customer disputes
    Creation and monitoring of steering dashboards
    Management of a team of three people and liaison with the purchasing department and management
    Supply Chain Dispute Management Planning Team Management Sales Administration
  • Institut technologique des Métiers de la Musique
    International Development Officer
    January 2013 - September 2013 (8 months)
    Definition of an international development strategy
    Organization of a meeting between current and potential partners to work on creating a network
    Coordination of international relations
    Promotion of the association's values and objectives (Trade shows, Communication materials, etc.)
    International Development Project Coordination Communication Strategy International Relations Event Organization

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Education

  • Master's Degree
    University of Angers
    2013
    Master Management International
  • Binational Bachelor's Degree "Intercultural Cooperation and Cross-border Communication
    Universität des Saarlandes Saarbrücken / Université Paul Verlaine Metz
    2011
    Licence binationale "Coopération interculturelle et communication transfrontalière

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