Juan Manuel Zwiener

Risk Scoring: Creation of 3 supervised ML models that calculate the economic loss in case of a bank loan default. Applied the methodology in credit risk, but it is extrapolable to other cases and sectors. Business Customer Analysis: Generated a customer segmentation and a report with recommended actions through the insights found, using Python and Pandas, applying Business Analytics techniques, resulting in a monthly sales increase of +3%. Automatic Price Web Scraper: Programmed a bot that automatically extracts prices published on Mercado Libre in interested categories for price monitoring, programmed with Python and Scrapy libraries. This automation of a repetitive task saves work time and generates more efficient price control. Stock Forecasting: Multi-step stock prediction 8 days ahead, helping the purchasing department to strategically adjust resources. The business managed to reduce fixed capital by 5%.

Freelance | Systems Analyst Specializing in Generative AI and Automation

As a freelancer, I help companiesoptimize processes and boost their productivitythrough **generative AI, chatbots, and automation of workflows and ETL. I develop customized solutions that integrate advanced language models (LLMs) with data analysis tools and business systems.

✅AI Agent and Chatbot Development:Implementation onWhatsApp, Telegram, Web, and othersfor customer service, technical support, HR, and data analysis.

✅Process Automation:Integration of intelligent workflows that reduce operational times and improve business efficiency.

✅Natural Language to SQL:Creation of tools for non-technical users to query databases using natural language and generate automated reports.

✅Report Generation and Data Analysis:Implementation of solutions inTableau, Python, and SQLto transform data into actionable insights.

✅Legal and Financial Consulting with AI:Development of tools for automatic contract review, generation of accounting reports, and regulatory compliance.

💡Key Results:I have helped companies reduce customer service times by 70%, optimize decision-making with automated reports, and improve operational efficiency by integrating AI into their processes.

In my role as Systems Analyst and Data Scientist, I have channeled all my knowledge in technology into creating innovative courses focused on artificial intelligence and chatbots, working especially with large language models (LLMs) and business process automation. Key Responsibilities: Research and Development: Thorough research on advances in AI and LLMs, applying this knowledge to course development. Content Design: Design of educational modules that integrate theory and practice, facilitating effective student learning. Process Automation: Incorporation of business process automation techniques using chatbots and AI. Process Reengineering: Teaching how to transform manual processes into automated ones using AI. Training: Provision of support and training sessions to ensure practical application of the taught content. Highlighted Achievements:

- Creation of a comprehensive course on chatbots and AI, implemented in several organizations with successful results in optimizing business processes.

- Use of innovative teaching methodologies that have improved knowledge retention and course completion rates. This position has allowed me to apply my extensive knowledge in technology to train professionals in the use of AI and automation, contributing to their development and success in the business environment.