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Juan Andres VicensJA

Juan Andres Vicens

AI & Messaging Specialist

€100/day
Madrid, ES
3-7 years

Average response time: 1 hour

About Juan Andres

I help companies transform the way they engage with customers through messaging and social channels, especially WhatsApp. My focus is on building AI-powered conversational systems that reduce friction, automate interactions, integrate with business tools and create measurable impact.
  • English

    Fluent

  • Spanish

    Native or bilingual

Can work on-site
Madrid (up to 50km)

Experience

  • Hubtype
    Account Executive
    SOCIAL NETWORKS
    September 2025 - Today (9 months)
    Madrid, Spain
    • Engaged stakeholders across public healthcare, automotive, insurance and retail environments, translating sector-specific workflows into Al agent and messaging automation opportunities.
    • Worked on retail opportunities focused on lead capture and Al agents, helping define conversational journeys to qualify users, collect intent, guide product/service discovery and route high-value opportunities to commercial teams.
    • Managed conversations with stakeholders in regulated industries where traceability, governance, compliance, secure customer communication and controlled automation are critical buying factors.
    • Engaged with IT, product and technical stakeholders to scope API integrations, CRM/ERP connectivity, authentication flows, webviews and system orchestration requirements for messaging automation projects.
    • Worked with customer service, contact center and operations leaders evaluating automation initiatives to reduce repetitive inquiries, improve response times and optimize human agent capacity.
    AI Automation Messaging Generative AI NLU Webviews
  • Blip
    Account Executive
    SOCIAL NETWORKS
    February 2024 - September 2025 (1 year and 7 months)
    Madrid, Spain
    . Built and managed enterprise pipelines involving multi-stakeholder Al transformation and customer communication initiatives.
    • · Managed complex enterprise sales cycles involving multiple stakeholders, technical teams and multi-layer approval processes.
    • · Engaged with healthcare and appointment-driven organizations evaluating WhatsApp automation for scheduling, reminders, patient communication, documentation requests and service coordination.
    • · Worked on opportunities involving public-sector and citizen-service communication, where accessibility, traceability, scalability and simple digital channels are key priorities.
    User Experience Design Messaging WhatsApp AI Agents / Conversational AI NLP
  • Revolut Business
    Account Executive
    BANKING AND INSURANCE
    April 2022 - February 2024 (1 year and 10 months)
    Madrid, Spain
    • · Positioned payment APIs, banking integrations and automation workflows by translating fintech infrastructure capabilities into business value for finance and operations stakeholders.
    • · Closed more than 15 new SMB accounts in a single month through cold outreach, prospecting and high-velocity sales execution.
    Fintech FX Payments Payment Gateways

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Education

  • Master's in Al & Innovation
    Founderz Business School
    Master's in Al & Innovation
  • Master's in Commercial Management
    EAE Business School
    Master's in Commercial Management

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