About Juan
Spanish
Native or bilingual
English
Fluent
Experience
- Tu arroceroOperations and Sales DirectorRESTAURANTS AND FOOD SERVICEMarch 2020 - Today (6 years and 3 months)Valencia, SpainAcquisition and loyalty of B2B client accounts (HORECA)• Automation and optimization of processes with AI and integrations with Zapier and Google Sheets• Prospecting and closing sales with B2B clients. (Notion and Pipedrive)• Development of strategies for the improvement and measurement of customer experience (NPS)• Leadership of teams in operations and sales. (Notion and Pipedrive)
- Making Science Digital Marketing S.L.U.Salesforce Functional Consultant Intern at Making ScienceCONSULTING AND AUDITSNovember 2022 - November 2023 (11 months)Madrid, Spain- Preparation and development of proposals for potential clients- Collaboration in different projects, designing emails, segmenting audiences with SQL, developing journeys, etc.
- MR.ABMarketingE-COMMERCEJanuary 2022 - July 2022 (6 months)• 360º business vision• Website maintenance and update (WooCommerce)and migration to Shopify• Email marketing: campaign design and launch(Active Campaign)• Customer service: (pre-sale, during sale, and post-sale)• Collaboration in partnerships with Matchless, Bang & Olufsen, and Taschen• Financial sales reports (Excel)• Metrics reports through Google Analytics
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Education
- ThePowerMBA + Digital MarketingThePowerMBA2022