About João Paulo
- OCM Strategy & Support for global programs (incl. technology)
- Change Governance & Communication
- Business Value Acceleration
- Multi-country SAP / Oracle / Cloud ERP deployment program
- Post go-live stabilization & process optimization
- Digital Adoption Platform Steering
- Target Operating Model Structuring
- Turnaround of troubled projects
- Operational Management & International Coordination
- Multicultural & Cross-functional Team Leadership
- Business – IT – Executive Management Alignment
- GenAI Acceleration
- Pharma (confidential): Co-Lead Global OCM for a multi-country ERP + lead adoption of a digital platform (30% reduction in time-to-competency costs)
- Industry / Services: Global transformations (incl. SAP/Oracle), over 13 countries deployed, 5,000 users supported
- Several turnarounds in < 90 days for critical ERP projects
- Sales: Growth of a Financial Services portfolio from €5M to €10M
- Measurable results and speed of execution
- International mobility & intercultural expertise
- Ability to secure adoption in complex environments
English
Native or bilingual
Spanish
Native or bilingual
French
Native or bilingual
Lingala
Native or bilingual
Dutch
Fluent
Portuguese
Native or bilingual
Turkish
Conversational
Experience
- SANOFIGlobal ERP Change and Digital Transformation LeadPHARMACEUTICALS INDUSTRYJuly 2025 - Today (11 months)Lyon, France
- Global point of contact for all ERP change management topics (S/4H)
- Managing offshore teams for training material production (eLearning/simulations)
- Strategic steering and implementation of a new digital adoption platform
- ACCENTURESenior ManagerCONSULTING AND AUDITSMarch 2022 - June 2025 (3 years and 3 months)Amsterdam, NetherlandsExperienced leader in Organizational Change Management (OCM) and Adoption with solid cross-sector expertise (Pharma, Financial Services, MedTech, Mobility, Energy). Ability to design strategies, steer change in complex global programs, accelerate GenAI adoption, turn around difficult situations, quickly build networks, and achieve measurable results in revenue and adoption.Key Experiences*OCM Lead – Global S/4HANA Deployment (Sanofi):Strategy design, planning, templates, global processes & KPIs; support for local/internal teams across all phases.*OCM Lead – S/4HANA Implementation (TenneT):Steering a team of 7 people for 5000 users (2 countries); resolving staffing crisis (+5 resources in 3 weeks).*Change Expert – GenAI Adoption Roadmap (APG, Medtronic):Developing training for executives and team leads on GenAI awareness and Data Literacy.*Change Expert – Copilot Implementation (Heineken):Developing training and engagement plan for global adoption.*Change Lead – Oracle HCM (DLL):Taking over a crisis project, executing change program, restoring client confidence under pressure.*Change Expert – Post-merger Integration (Ayvens):Change/communication plans & IT impact assessments.*Change Expert (Rituals, TIP Group):Coaching internal teams on various projects.Internal Roles*Country Lead – Financial Services:Internal network built in <6 months; team management 5 people → €5M (FY22), €3M (FY23), €10M (FY24).*RFP Manager – Strategic Workforce Planning (DLL):Self-training, mobilizing a skeptical team, winning a critical RFP.*GenAI & Microsoft Copilot for M365 Adoption Lead:Full GTM strategy, partner alignment, scalable processes, sales/delivery enablement, junior upskilling, pipeline growth (Change & GenAI expert).
- BearingPointManagerCONSULTING AND AUDITSFebruary 2011 - February 2022 (11 years)Bruxelles, BelgiumProject Steering and Executionin Banking & Insurance, Automotive, Energy, Aerospace, Railway.Focus:Customer experience transformation, financial/quality control of large programs.Scope:EU – Middle East – Asia.*Country Lead (Renault):Improving customer satisfaction in 13 countries through redesign of network remuneration policies, CRM, IT, Call Center, training & operations → objective: boost sales.Includes activity for 2 JVs (Renault-Parto Negin Naseh, Renault-Dongfeng), for the implementation of an improvement plan focused on quick wins & business growth, as well as a quality control program during the launch of a new product, with dedicated dashboards (production, sales & marketing, customer support interface); direct processing of POS feedback to Engineering & Factories.*SAP and Parts Nomenclature Trainer (Total Energies):Work on a refinery platform on spare parts nomenclature for cost reduction and safety enhancement.*Quality and Financial Controller (SESAR JU):Quality and financial controller on an aerospace R&D program in public-private partnership. Budgeting of a €1.5 billion program, approved.
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Education
- Bachelor and Master in Management EngineeringRadboud Univ. (NL), UMons (BE).2006Finance d'entreprise, Comptabilité, Management & Stratégie Organisationnelle, Opérations et Calculs Boursiers, Sciences Industrielles.
Certifications
- Generative AI for Executives and Business LeadersMicrosoft2025
- GenAI for Execs & Business Leaders: Formulate Your Use CaseIBM2026