About Joycelyn
Your data should work for you. Not the other way around.
I help organisations truly understand and make use of their data. With 20 years of experience, from website development in the UK to data analysis in the Benelux tech, health and social care sectors, I approach data challenges from three crucial angles:
🌿 Organisational
👥 Human
🛠️ Technical
My academic foundation — PhD in computer science and MSc in informatics — combined with years of hands-on experience, enables me to quickly get to the heart of a problem — whether in healthcare, local government, or HR environments.
How I help organisations
My focus is on building Power BI solutions and analytical frameworks that are robust enough to scale, while remaining accessible to the people who use them every day.
📊Interactive Dashboards
Transforming complex datasets into clear, visual stories using:
- Power BI
- DAX (Data Analysis Expressions)
- GIMP
⚙️Robust Data Modelling
Designing scalable and repeatable analytical structures using
- Power Query
- SQL
- MS Excel
📄Technical Documentation
Bridging the knowledge gap through clear:
- User guidance
- Data dictionaries
- Impact reporting
- Technical authoring
🤝Stakeholder Management
Mapping relationships and processes to translate strategic ideas into successful execution.
- Project management
- Business process mapping
- Post-project evaluations
English
Native or bilingual
Dutch
Fluent
Can work on-site
Hasselt (up to 30km), Antwerp (up to 10km), Brussels (up to 10km), Maastricht (up to 10km), Sittard (up to 10km)
Experience
- Joy AnalyticsData AnalystDIGITAL AND ITApril 2026 - Today (3 months)⚙️ Designing and implementing robust data models for scalable analytics.📊 Developing interactive dashboards and visualisations in Power BI to turn complex data into actionable insights.💎 Delivering tailored reporting solutions using Power BI, DAX, Power Query (M-code), SQL, and MS Excel.📄Providing technical support and documentation, including data dictionaries and process flows in both Dutch and English.
- CAW GroepData AnalystCIVIC AND SOCIAL ORGANIZATIONSMarch 2023 - February 2025 (1 year and 11 months)Antwerpen, Belgium🎯 Supervised the production of outcome-orientated indicators (KPIs) for the Department of Care, enhancing project planning and communication, resulting in improved stakeholder alignment.📄Documented SPSS analytical processes and created datasets using Power BI and DAX.🤝 Managed stakeholder expectations, supervised external experts and met the needs of independent data workers.🚀 Through skilful project management:
- I significantly reduced the risk of inconsistent data processing
- I achieved 92% clarity in the analyses.
- I ensured that 2024 KPI figures were submitted by the deadline for the first time in 3 years.
- Ziekenhuis Oost-LimburgScientific AssociateHEALTH AND WELLNESSNovember 2020 - November 2022 (2 years)Genk, LI, Belgium📈 Data analyst and document writer on internal and European healthcare projects, such as the Flemish Oncology Platform and the Corona Interventions & Data Platform.💎 Analysed and modelled datasets using Power BI, DAX, and SQL. Produced insightful dashboards in collaboration with clinicians and financial stakeholders.🏛️ Consulted with data engineers to optimise parameters, resulting in improved project outcomes and alignment with funding agencies.✍️ Ensured that external project funding continued by correcting the reporting of research outcomes.
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Education
- Ph.D. Computer Science - InformaticsThe University of Reading2011Conducted extensive organisational research, analysing structural frameworks and knowledge distribution processes to formulate concrete recommendations for operational improvement. 🎓 Grade: Passed with minor corrections 💰 Treasurer – Organising Committee of the School of Systems Engineering Conference 👩🏾⚖️ Co-Chair – Organising Committee of the Informatics Research Centre Conference 📜 Thesis: Techniques for Managing Strategic Partnerships Within Local Government
- M.Sc. Informatics - Computer ScienceThe University of Reading2007Developed advanced competencies in Information Systems Management, including problem structuring, stakeholder analysis, and the strategic deployment of software to enhance business performance. 📜 My dissertation focused on the design and development of an e-government minor incident-reporting system, applying end-to-end software engineering principles to a real-world public-sector challenge. 🔹 E-business Strategy🔹 Functional Analysis and Systems Design 🔹 Software Engineering 🔹 IT Project Management 🎓 Grade: Distinction 🏆Outstanding Achievement Award
Certifications
- Data Transformation in Power BIDataCamp2024
- Deploying and Maintaining Assets in Power BIDataCamp2024