Freelancer profile translated to English.
Back to original languageAbout Joyce
4 years at Hellio — one of France's leading CEEs — allowed me to master the entire CEE value chain: from commercial valuation with individuals and professionals to compliance checks and dispute resolution.
As a Business Manager, I generated 72 GWh cumac over the 2024-2025 period in areas not covered by usual service providers. Moving into a Team Leader role, I structured a dispute resolution department and managed CEE file compliance, achieving a +28% compliance rate in my area.
I am currently undertaking missions to:
∙ Audit and secure CEE file portfolios (document review, standardized forms, PNCEE compliance)
∙ Structure or optimize a CEE department (processes, tools, team)
∙ Manage disputes and non-compliance issues with state services or internally
∙ Train sales teams on CEE valuation and sales
∙ Support adaptation to the 6th period (2026-2030) and its new requirements
I work with delegated bodies, obligated entities, renovation stakeholders (installers, mandatories), and local authorities.
Available immediately. Responsive. Operational from Day 1.
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- Hellio Solutions,Team Leader - CEE Premiums DepartmentOctober 2025 - Today (10 months)Clichy, France• Management of a team of 3 employees dedicated to processing CEE premium files• Management of file compliance: reception, control, and validation in conjunction with production and quality departments• Implementation and structuring of the dispute resolution department within the individual residential division• Optimization of internal processes, contributing to a 28% increase in the compliance rate
- Hellio Solutions,Business Manager - Energy RenovationOctober 2020 - October 2025 (5 years)Paris, France• Handling and conversion of inbound leads for energy renovation operations (insulation, heating, etc.)◦ - 50 outbound calls/day◦ · Advising and valuing CEE files for individuals and professionals, particularly in areas not covered by usual service providers◦ · 72 GWh generated in the 2020-2025 period
- La Banque Postale Financement,B2B/B2C Bank SalespersonJanuary 2018 - February 2020 (2 years and 1 month)Saint-Denis, France• Prospecting and selling financing solutions to individuals (car loans, home improvement loans, cash loans, debt consolidation)◦ · Processing 200 files/month
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Education
- Bachelor's Degree - Business Administration and ManagementLicence - Administration et gestion des entreprises