Freelancer profile translated to English.
Back to original languageAbout Jovine
I support companies in the health, medico-social, pharmaceutical, and cosmetic sectors in structuring their quality management system; I help companies implement and deploy their quality approach through effective and concrete tools that enable them to achieve customer satisfaction and drive continuous improvement.
French
Native or bilingual
English
Fluent
German
Conversational
Remote only
Primarily works remotely
Experience
- Clariane / EHPAD Korian La Détente,Quality Management InternMarch 2024 - February 2025 (11 months)Dampmart, FranceSYSTEM QUALITY ASSURANCE:• - Monitoring of quality indicators: EI/EIG, occupancy rate, complaints/thanks,• - Implementation and monitoring of CAPAs• - Development and facilitation of feedback (RETEX) following major/critical non-conformities• - Creation and Document Management on Pelican software/ Quality Tool• - Update of the quality policy• - Update of quality documentation (Procedures, protocols)• - Pilot and planning of quality instances: Bilaterals, Steering Committees/COVIRIS, Process Reviews, Management Reviews• - Facilitation of quality instances• - Conduct and follow-up of satisfaction surveys / Presentation and reporting of results• - Support for employees in respecting the ISO 9001 standard / Quality Approach / Process Improvement / Change Management• - Training employees on the quality approach• - Update of the Risk Map• - Collaboration with Risk Management and Regional Quality Managers (Reporting)
- Franprix support,Quality Mission InternJuly 2023 - December 2023 (5 months)Vitry-sur-Seine, FrancePreparation for ISO 22000 certification (assessment and areas for improvement) Writing and updating of quality documentation for the fruit and vegetable sector Quality alert management
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Education
- IONIS-STM SCHOOL OF TECHNOLOGY AND MANAGEMENT2024
Skill set
Categories
- Other