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Joulanda AyadJA

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Freelancer profile translated to English.
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About Joulanda

Do you lack time to manage your daily administrative tasks?

I will support you in simplifying your organization and reducing your mental load.

With experience in administrative management, customer relations, and financial monitoring, I can handle:
• email and calendar management
• quotes and invoicing
• payment tracking and general administrative tasks
• customer support

Serious, responsive, and adaptable, I easily integrate into your workflow and tools.

✨ My advantage: a reliable and human approach, with a real eye for detail.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Bordeaux (up to 50km)

Experience

  • Lycée Français Jacques Prévert
    Secretary
    EDUCATION AND E-LEARNING
    October 2015 - October 2018 (3 years)
    Dakar, Senegal
    In-person and telephone reception for students, parents, and instructors

    Administrative management of students: registrations, school records, information updates

    Tracking absences, late arrivals, and communication with families

    Management of correspondence (emails, letters) and dissemination of internal information

    Administrative organization of school life (meetings, events, school board meetings)

    Management and updating of internal databases and tools

    Filing, archiving, and tracking of administrative documents

    Liaison between management, the teaching team, and families
  • Ecolodge de Lompoul
    Executive Assistant
    HOSPITALITY
    May 2019 - May 2025 (6 years)
    Dakar, Senegal
    Daily administrative management: email processing, document organization, file tracking

    Calendar management and appointment coordination

    General accounting monitoring: bookkeeping, weekly cash reconciliation and closing

    Bank transaction management: monitoring of receipts and disbursements

    Preparation and tracking of quotes and invoices

    Tracking of customer payments and follow-up if necessary

    Participation in the organization and optimization of administrative procedures
  • Ambassade des Pays-Bas
    Consular Assistant
    PUBLIC SECTOR
    July 2008 - June 2011 (2 years and 11 months)
    Dakar, Senegal
    In-person reception of users for visa applications

    Receipt, verification, and processing of administrative files

    Conducting interviews with visa and family reunification applicants

    Collection of application fees and transaction management

    Switchboard management and handling of email requests

    Information and guidance for users on administrative procedures

    File tracking and coordination with relevant departments

    Adherence to administrative procedures and confidentiality rules

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Education

  • International Business BTS (Higher National Diploma)
    Jeanne d’Arc Post-Bac
    2007

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