Josie Dodds

Produced a comprehensive People Strategy that included the development and execution of retention initiatives. These efforts achieved an average monthly retention rate of 96.7% and reduced the average monthly turnover rate to 3.46% year-to-date. Successfully led a company-wide change management initiative which included a downsizing exercise (reducing headcount from 301 and 122 in 90 days) and a restructure, following a fair and transparent process, whilst sustaining both employee morale and operational performance with minimal legal risk. Introduced a new performance review system that streamlined feedback processes, aligned teams and increased productivity to successfully meet key company objectives following an 100% completion rate. Implemented cost-cutting measures, such as renegotiating contracts with third parties, resulting in 36.2% reduction on operational costs. Ran end-to-end payroll including efficiently resolving payroll-related queries and collaborating with Finance on yearly external audit requirements. Launched a HR metrics dashboard to drive data-informed decisions when considering organisational development.

Steered the team during a company-wide scale-up, following an £100m investment from Aviva Investors, increasing headcount from 128 to 301 across 16 months. Developed and implemented a rapid Recruitment Strategy alongside an ATS (TeamTailor), reducing time to hire by approximately 30%. Maintained a strong company culture during the growth stage by executing large-scale company events, launching an internal comms strategy in collaboration with Marketing and promoting development pathways. Led the successful implementation of a new HRIS (HiBob) and payroll system (Pento), streamlining processes and increasing efficiency resulting in a cost-saving of approx. £16,000. Managed and resolved complex employee relations activities including disciplinaries, grievances, absences, capability, conflict resolution maternity and TUPE. Advised and coached managers on employment policies procedures and best practice ensuring compliance with employment law, fostering a culture of consistency and fairness across the company. Contributed to the continuous improvement of the employee handbook.

Development and implementation of the employee handbook to house company policies, procedures and expectations improving consistency and an understanding of expectations across the company. Produced template documentation for managers and employees to streamline people-related processes. Introduced an Occupational Health provider to improve decision making on health-related cases and to drive employee wellbeing initiatives. Launched internal networks including Mental Health First Aiders, Equality Diversity & Inclusion Group and Women in Leadership. Served as the primary HR contact for employees and managers, providing expert advice and support on people-related matters. Led the end-to-end recruitment and selection process, successfully recruiting top talent through effective sourcing, resulting in higher quality hires and an improved candidate experience. Maintained and updated employment records in line with GDPR and the company's privacy policy.