Freelancer profile translated to English.

Description

🎯 Are you looking to create clear, engaging training programs tailored to your teams?

I support you in designing custom educational content (in-person, e-learning, blended learning) that simplifies complex topics while enhancing operational efficiency.

💡 Thanks to my mastery of digital tools (SCORM, Genially, LMS) and my professional expertise, I transform your needs into interactive modules, videos, quizzes, and various ready-to-use materials.

⚡ My added value: a learner-centered pedagogy, agile collaboration with your subject matter experts, and a constant focus on concrete and measurable results.

🎓 I work on product, business, compliance, or soft skills training projects to save you time and ensure the sustainable skills development of your employees.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Intelcia
Product and Business Trainer
E-COMMERCE
January 2021 - April 2025 (4 years and 3 months)
Tananarive, Madagascar
Within a customer relationship center of a multinational group, I ensured the skills development of new employees and the support of teams in production. My main missions:

Facilitation of initial and continuous training (business, product, tools, customer approach)

Design of multimodal educational materials (in-person, remote, e-learning)

Integration of new recruits on different contact channels (calls, emails, chat…)

Individual and collective monitoring of post-training performance (coaching, evaluation, feedback)

Collaboration with quality and operational teams to identify areas for improvement

Participation in the launch of new products and the updating of training repositories

🎯 Objective: to guarantee a quality customer experience by developing the expertise and approach of advisors.
Dougs Compta
Instructional Content Designer
CONSULTING AND AUDITS
April 2025 - Today (1 year and 2 months)
💡 Instructional Content Designer – Dougs (accounting & legal sector)
At Dougs, an online firm specializing in accounting and law, I design innovative training courses for entrepreneurs, internal clients, and partners. My missions:

Analysis of training needs in connection with business teams (accountants, lawyers, advisors)

Creation of engaging educational modules (videos, quizzes, interactive courses, downloadable materials)

Structuring complex content (legal, tax, accounting) to make it accessible and actionable

Writing scripts, instructional design, and designing storytelling adapted to each target

Integration on LMS platforms or authoring tools (SCORM, Genially, Didask etc.)

Continuous monitoring of best practices in digital pedagogy and learning design

🎯 Objective: to transmit complex knowledge in a clear and impactful way to promote user autonomy and understanding.