About Joshua
English
Native or bilingual
Experience
- CycleSyncAI LabsSoftware EngineerFebruary 2024 - Today (2 years and 4 months)Angeles, Pampanga, Philippines• - Engineered a low-latency, conversational voice agent that mimicked human level responsiveness, achieving a sub-300ms response time and reducing average customer wait times by 80%.• - Architected and deployed a secure, self-hosted LLM infrastructure leveraging Qwen3-Coder-480B-A35B-Instruct, LiteLLM, and Crush, enabling 50+ team members to utilize internal models while ensuring 100% of sensitive data never left company servers, mitigating compliance risk.• - Designed and deployed the core AI model for a Lead Magnet Generation SaaS platform, training on 10,000+ samples and collaborating with marketing to boost conversion accuracy by 35%, while delivering JSON-to-HTML forms that cut campaign launch time from days to minutes.• - Implemented a centralized logging and behavioral tracking system for all LLM interactions, improving model usage visibility and identifying 15% cost-saving opportunities through usage pattern analysis.• - Designed and integrated a dual-memory system for AI agents using Redis, providing short-term contextual memory for active sessions and long-term user memory, which increased user satisfaction scores by 25%.• - Developed an automated customer support agent capable of handling meeting scheduling and a dynamic RAG system that successfully resolved 85% of unique customer inquiries without human intervention, reducing support ticket volume by 40%.
- ShypVAI EngineerApril 2025 - October 2025 (6 months)United Arab Emirates• - Developed "Logistics Chatess," an AI analytics platform that enabled non technical users to generate SQL queries and data visuals using plain English, eliminating the need for technical skills.• - Architected a secure multi-tenancy system with Keycloak for 50+ clients, ensuring 100% data isolation and achieving zero security breaches.• - Engineered a SQL Agent that translated natural language into database queries, autonomously handling 85% of data requests and reducing the analytics team's workload by 60%.• - Improved SQL Agent accuracy by 40% by building a continuous learning pipeline with a curated repository of 1,000+ SQL samples and a user feedback loop.• - Implemented a hybrid search system (keyword, semantic, self-querying) that successfully resolved over 90% of ambiguous user questions without requiring clarification.• - Pioneered "Medical Chatess," an AI diagnostic assistant that integrated with EMRs to cut down initial patient review and hypothesis generation time by 30% for clinicians.• - Built a HIPAA-compliant data infrastructure for 10+ clinics, securing sensitive PHI/PII with granular access controls and full audit trails.• - Developed the AI analysis engine for generating diagnostic and treatment suggestions, achieving a 92% clinical relevance score as validated by 15+ medical experts.• - Managed key relationships with medical professionals to translate expert feedback into model improvements, directly addressing real-world diagnostic challenges.
- Exilion Technologies IncSoftware EngineerJanuary 2024 - February 2025 (1 year and 1 month)Vaughan, ON, Canada• - Executed a character-based transformer spelling correction model with Triton and ONNX, reducing inference latencies to below 178ms at 35 requests per second, improving response efficiency by 31.3%.• - Conceptualized an AI-driven healthcare chatbot using a Large Language Model and Reinforcement Learning, resulting in a 25% increase in patient engagement and a 30% reduction in customer service response times.• - Ensured HIPAA compliance, reducing data breaches by 28.5% while managing cloud-based databases for a healthcare organization.• - Collaborated with data engineers and data scientists to architect scalable and efficient data pipelines for big data processing.• - Implemented WebRTC solutions for real-time communication, contributing to innovative app features and enhancing user interaction.
Recommendations
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Bachelor of Science - BSMindanao State University2019Bachelor of Science - BS