Jose T.

- Video production.

- Website design and programming.

- Social media management and brand content. Specialization in the tourism sector.

My main responsibilities were to develop and improve innovative solutions that enhance the online and in-store customer experience for IKEA worldwide. I help optimize processes and improve conversions, offering a good user experience and adding value to the final purchase of the brand's products. Responsibilities:

- Research insights and business objectives.

- Requirements analysis and definition.

- User-centered research activities.

- Information architecture.

- Produce low and high-fidelity wireframes and prototypes.

- Keep up-to-date with the market status and define objectives.

- Working closely with engineering, marketing, PM, PO to ensure a quality product.

- Conduct UX audits.

- User testing.

- Scripting for digital product testing.

- Visual design.

- Lead the UX design process.

I have worked primarily for clients in the healthcare sector such as: Sanitas, Clínica Universitaria de Navarra, Asepeyo, etc., in addition to overseeing all products belonging to the 7 companies of the business group. My main responsibilities have included, among others: innovation development, improving the quality of digital products, extending agile work and design methodologies throughout the company. Creating digital product strategies (web, apps), conceptual interaction models, information architecture, interaction patterns, conceptual wireframes, etc. Responsibilities:

- Analyze project and user needs from a user experience perspective.

- Information architecture and prototyping of mobile and web applications (responsive).

- Project coordination and supervision.

- Visual design.

- Usability evaluations with and without users.