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José Ramón Montiel M.JR

José Ramón Montiel M.

Senior Customer Success & Digital Enablement Cons.

€200/day
Barcelona, ES
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About José Ramón

Technical Account Manager | Senior AV/UC Consultant | Audiovisual and Unified Communications Solutions | Sales Enablement and Customer Experience

Senior AV/UC Consultant with years of experience in the audiovisual sector, specializing in solutions for corporate, hotel, and institutional environments. My purpose is to support companies and brands in the design and integration of technological experiences that generate trust, value, and sustainable results.

My career combines two complementary axes:

Consulting and business development: connecting client needs with high-level AV/UC and Digital Signage solutions, translating technical aspects into clear and profitable benefits.

Technical expertise and certifications: Dante, Q-SYS Level 1, and Crestron Modern Workplace, which allow me to advise competently on control, audio, and collaboration technologies.

As the founder and director of Proesa Eventos for over two decades, I led premium audiovisual projects and consolidated long-term business relationships through close communication and a customer-oriented strategic vision.

My value proposition focuses on:
• Transforming technical complexity into customer confidence and simplicity.
• Identifying business opportunities through a deep understanding of the audiovisual experience.
• Building bridges between international brands and end-users, contributing both commercial vision and technical knowledge.

Author of two books on technology and event management, I continue to integrate my passion for applied learning with strategic consulting in AV/UC environments.
  • Spanish

    Native or bilingual

  • English

    Fluent

  • Catalan

    Conversational

Can work on-site
Barcelona (up to 50km)

Experience

  • Proesa Eventos
    President / Operations Manager
    January 1994 - December 2024 (31 years)
    Valencia, Venezuela
    Technical production of over 2000 live events, including more than 500 scientific events, 1000 corporate events, and 500 institutional events, generating a 20% increase in customer satisfaction according to post-event surveys. Development and implementation of innovative strategies for audiovisual production, resulting in a 10% reduction in operational costs. Leadership of multidisciplinary teams of up to 12 people, ensuring the successful execution of each event. Audiovisual productions for the manufacturing and automotive industries, including GM, Chrysler, Iveco, Colgate, Pfizer, Vopak, among others.
    AV/UC Consultative Selling Audiovisual Solution Design Client Enablement & Training Visual Content Production MICE and Hotel Project Management
  • WTC Audiovisual Services & Production
    Manager
    January 2014 - December 2024 (11 years)
    Valencia, Venezuela
    Managed key client relationships, developing and implementing audiovisual projects that resulted in the achievement of organizational objectives, the growth of the client portfolio, and improved profitability.
  • WTC Radio M&B
    General Manager
    January 2015 - January 2020 (5 years)
    Led the conceptualization and launch, reaching audiences in over 100 countries, managed programming, generated strategic alliances with corporations and institutions to expand the broadcaster's reach and open new business opportunities, created and produced radio programs. Hosted Radio Programs.

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Education

  • Distance Learning Specialization in Film and Television Production and Direction
    European University of the Atlantic .
    2012
    Formación a distancia Especialización Producción y Dirección de Cine y Televisión
  • Distance Learning Successful Business Management for SMEs
    Pontifical Catholic University of Chile -
    2016
    Formación a distancia Gestión Empresarial Exitosa para Pymes

Certifications

Skill set

Categories

  • Other