Joseph N.

Objective: Asset Management; Technical and organizational project management.

Creation of a tool for referencing equipment in stock for the entire France perimeter. Management of project teams located partly in nearshore (Morocco) and partly in Lyon and Paris. Inventory, structuring, modeling, and centralization of Carrefour France's hardware inventory data. Production of deliverables.

Result: 22 million pieces of equipment referenced in 3 months. Data ingestion into BigQuery. Development of a web application for data presentation. Implementation of a foundational structure for better management of stocks, deployments, and obsolescence at a national level.

Responsibilities:

▪ Project Direction: planning, meeting facilitation, technical solution validation, project team member validation.

▪ Technical and functional management in collaboration with business and IT teams.

▪ Coordination of development teams and ensuring communication between stakeholders.

▪ Monitoring of deliverables and ensuring quality commitments are met.

▪ Participation in testing, acceptance, and go-live phases.

▪ Development of progress reports and performance indicators.

▪ Risk management and mitigation.

▪ Monitoring & Reporting.

▪ Deliverable production.

▪ Agile Methodology

▪ Google Sheets; Google BigQuery; Google Looker Studio; Google AppSheet

**Objective**: Technical management and Implementation ➔ Integration; deployment; decommissioning; migration; operational maintenance of LAN and WLAN infrastructures.

Responsibilities:

• Technical management of various assigned projects.

• Facilitation of project committees.

• Network configuration study, analysis, and implementation.

• Technical support and site monitoring.

• Infrastructure renewal and implementation of configuration standards.

• Contribution to roadmap development and evolution: new features and services, new hardware ranges, and software versions.

• Operational maintenance of infrastructures.

• Support for business units in implementing new projects or services.

• Drafting architecture documents (LLD, Network Topology).

• Equipment installation and migration.

• Production incident resolution.

• Operations performed during and outside of business hours.

• Updating operational tools.

• International context (French/English)

• Lan User ➔ Switching and Routing: Cisco & Avaya

• Wlan ➔ Cisco & Aruba

• ISE Nac

**Objective**: Responsible for the deployment and integration of the FUZE softphone solution (cloud platform for business communication and collaboration). Management and monitoring of integration projects for the headquarters and branches within the group's telephony infrastructure.

**Result**: The FUZE solution was deployed across 906 sites for 12,100 users.

Responsibilities:

• Management of technical integration or branch renovation projects.

• Design and drafting of operational procedures.

• Compilation of site data collection files.

• Management of relationships with operators for number portability or line creation requests.

• Management of relationships with the service provider to define the expected PABX configuration.

• Creation and monitoring of detailed project schedules.

• Preparation and active participation in progress meetings.

• Management of technical project tasks.

• Creation of weekly dashboards on project progress, proposing relevant KPIs.

• Archiving documents in the group's SharePoint.

• Development of risk management tools.

• Configuration of devices and user training (remote and on-site).

• PRINCE 2 Methodology.

• FUZE Telephony Solution.

• International context (French/English).

• Occasional travel throughout France.