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Joséphine A.JA

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Freelancer profile translated to English.
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About Joséphine

Sales Administrator with 6 years of experience, I support VSEs and SMEs that wish to secure their sales cycle without hiring, in sales administration, financial analysis, and commercial follow-up.

I handle quote management, invoicing, order tracking, and customer reminders to save you time and improve your cash flow.

Experienced in growing environments, I offer an operational, structured, and results-oriented approach, on a one-off or recurring basis.

I therefore intervene across the entire sales cycle:
– Revenue stream reliability
– Tool optimization (CRM, ERP)
– Quote creation and tracking
– Customer invoicing
– Order and delivery tracking
– Customer reminders (quotes and payments)
– CRM updates
– Administrative and commercial support

Objective: streamline your sales processes, reduce errors, and improve your cash flow, while saving you time.

✔️ Flexible intervention with monthly or hourly packages
✔️ Quick integration into your existing tools
✔️ Clear and responsive communication
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • CAPGEMINI / Ex-Quantmetry
    Sales Administration / Finance Manager
    June 2023 - Today (3 years and 2 months)
    • Management of B2B key account customer portfolio - Grand Est Manager
    • Handling of consultant orders
    • Verification of billing information: order, customer file, tracking of time on internal management software and implementation of a Sales Administration procedure
    • Monthly finance review with all Delivery Managers - Financial Analysis of projects
    • Customer invoicing (preparation, sending, follow-up)
    • Debt collection and dispute resolution
    • Reconciliation and allocation of customer payments
    Tools: Stafiz, GFS, E-monotoring, Teweb, Harmony Digital, SWIP2.0
    Debt Collection Customer Portfolio Management Financial Analysis Invoicing Order and Delivery Management
  • GREENAFFAIR
    Sales Administrator (Fixed-term contract)
    December 2022 - March 2023 (3 months)
    • Management of B2B customer portfolio
    • End-to-end order management and OS, manage customer invoicing
    • Debt collection and dispute resolution
    • Structuring the department, process optimization and automation
    • Reporting for the function
    • Supervise and participate in the creation of deals
    • Manage the Sales Administration assistant
    Tools: Everwin SX ERP
    Customer Portfolio Management Debt Collection and Dispute Resolution Commercial Administration Invoicing and Financial Analysis Order Management
  • CYKLEO
    Head of Sales Administration
    January 2020 - December 2022 (2 years and 11 months)
    • Management of a B2B customer portfolio
    • End-to-end order management
    • Administrative management of tenders
    • Customer and supplier invoicing
    • Delivery management
    • Debt collection and dispute resolution
    • Structuring the department, process optimization and automation
    • Monitor financial and sales administration indicators
    • Marketing support and sales team training
    • Reporting for the function

    Tools: Akuitéo ERP, Sellsy CRM
    Debt Collection and Dispute Resolution Quotes, Invoicing, and Payment Tracking Customer and Supplier Invoicing Order and Delivery Management Financial Analysis and Reporting

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Education

  • Master in Strategic Management and Financial Engineering
    Université de Paris Saclay
    2022
    Master management stratégique et ingénierie financière
  • Bachelor's Degree in Management
    Université de Montpellier
    2020
    Licence Gestion

Skill set

Categories