Freelancer profile translated to English.

Description

Hello! I'm José Manuel, a freelance virtual assistant with extensive experience in logistics, technical management, customer service, and digital support.

For over 8 years, I have worked in sectors such as mechanics, assembly, renovations, and technical assistance, developing a great capacity for problem-solving, organization, and teamwork.

Additionally, I have complementary training in digital marketing, which allows me to offer support in tasks such as social media management, campaign support, basic video editing, content creation, or task automation.

I am proficient in English and French, have worked throughout Europe, and am accustomed to communicating with different types of clients, always with respect, initiative, and commitment.

What can I do for you?

• Administrative and technical support

• Personalized remote assistance

• Email, calendar, call, and CRM management

• Support in digital marketing and customer service

• Content creation, basic editing, presentations

• Basic translations (EN/FR ↔ ES)

100% available, responsible, fast, and decisive.

If you need an efficient, flexible, and proactive collaborator, I'm here to help!

Industry field of expertise

Languages

Spanish
Native or bilingual
French
Conversational
English
Conversational

Workplace preferences

Can work on-site

La Coruña (up to 50km)

Taller Reto
Mechanics and Diagnostics Assistant
June 2022 - Today (4 years)
Arteixo, GA, Spain
• Diagnosis and repair of vehicles (Volkswagen Group, Mercedes-Benz, etc.).
• Management of preventive and corrective maintenance according to manufacturer guidelines.
• Use of diagnostic software (Autel) and recording of technical interventions.
• Advice and comparison of quotes with clients and suppliers.
reto a la esperanza
Electromechanical Technician
AUTOMOBILE
September 2019 - Today (6 years and 9 months)
A Coruña, Spain
For more than 5 years, I was responsible for the administrative and accounting management of the organization Reto's automotive workshop, where I also collaborated on technical tasks.
My work included:
• Keeping track of the workshop's income and expenses.
• Issuing invoices, quotes, and delivery notes.
• Direct interaction with clients, suppliers, and insurance companies.
• Coordination of appointments, vehicle check-ins, and deliveries.
• Inventory management and material orders.
• Incident resolution and general workshop organization.

It was a very comprehensive experience that gave me a global view of how a business operates from the inside, both technically and administratively.
Furthermore, it strengthened my ability to work under pressure, prioritize tasks, and keep everything organized with seriousness and responsibility.
Microsoft Office Wordpress Microsoft Word Microsoft Excel WhatsApp Business
Asociación Reto Internacional
Support Technician, Logistics, and Assembly
AUTOMOBILE
January 2016 - Today (10 years and 5 months)
A Coruña, Spain
transport, loading, installations, renovations, coordination of teams and tasks France, Croatia, Serbia, and Italy
• Responsible for teams in store assembly, furniture, construction, and events
• Operations coordinator and general technical support
Customer Relationship Management (CRM) Canva capcut Microsoft Outlook Google AdWords