Freelancer profile translated to English.
Back to original languageAbout José
Virtual administrative and communication assistant with over a year of experience, I offer my skills to entrepreneurs, SMEs, as well as NGOs and international organizations looking to save time and optimize their daily management.
Rigorous, organized, and responsive, I professionally handle your administrative and communication tasks: managing your emails and calendars, writing reports and meeting minutes, creating visuals on Canva, and managing your social media.
With a particular sensitivity to the humanitarian and development sector, I understand the specific requirements of non-profit organizations: documentary rigor, adherence to deadlines, confidentiality, and careful institutional communication.
Based in Togo, in the heart of French-speaking Africa, I work entirely remotely with flexible availability adapted to your time zone, whether you are in Europe, Switzerland, or North America.
Together, let's advance your mission!
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Centre Togolais des Expositions et FoiresAdministrative and Communication AssistantPUBLIC SECTORMay 2025 - December 2025 (7 months)Lomé, TogoManaged the calendar of the Communication and Marketing Director. Planned, organized, and prepared logistics for meetings. Drafted meeting minutes and administrative documents. Managed and processed mail (incoming and outgoing). Followed up on and filed administrative documents. Acted as an interface with institutional partners (ministries, companies, organizations). Provided support for internal and external communication. Processed confidential information with discretion.
- Togo TimberCustomer Service RepresentativeIMPORT AND EXPORTFebruary 2020 - January 2022 (1 year and 11 months)Lomé, TogoWelcomed and directed clients. Followed up on orders. Administrative document management. Managed and followed up on customer orders, from order placement to delivery.Processed and filed administrative and commercial documents.Followed up on complaints and contributed to improving customer satisfaction.Collaborated with various departments to ensure efficient processing of requests.
- Assaba DesignSales RepresentativeOctober 2018 - January 2019 (3 months)Lomé, TogoDeveloped and retained client portfolio. Prospecting and negotiation. Prospecting new clients and developing the commercial portfolio.Identified client needs and proposed suitable solutions.Negotiated commercial offers and followed up on sales.Retained clients through personalized support.Participated in the promotion of the company's products and services and monitored sales objectives. Analyzed client needs and adapted offers.
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Education
- Bachelor's in International ManagementESGISLicence en Management International
- Baccalaureate in LiteratureLycée de Baguida2018Baccalauréat Littéraire