Freelancer profile translated to English.

Description

Sales Administration Manager since 2016, here are some of my skills:

Ensure invoicing and its follow-up;

Excellent interpersonal skills and sense of service

Good oral and written communication

Proficiency in computer tools and CRM

Ability to manage conflict situations

Organization and prioritization

Responsiveness and autonomy

Commercial sense and active listening

Industry field of expertise

Languages

Workplace preferences

Can work on-site

Les Ulis (up to 10km)

sfr business
Sales Administration Manager
DIGITAL AND IT
November 2024 - Today (1 year and 7 months)
Les Ulis, France
Management and entry of customer orders
Follow-up of quotes, purchase orders, and contracts
Verification of prices, commercial terms, and deadlines
Organization and follow-up of deliveries
Customer relationship management (phone, email, after-sales service)
Handling of disputes, returns, and complaints
Establishment and follow-up of invoicing
Follow-up of unpaid invoices in coordination with accounting
Updating customer databases and tracking spreadsheets
Coordination with sales, purchasing, and logistics departments
Administrative and commercial reporting
Quotes and invoicing Writing commercial proposals Communication strategy Internal communication Operational excellence
Club Identicar
Sales Administration Manager
June 2016 - July 2018 (2 years and 1 month)
Île-de-France, France
Sales Administration Manager
Club Identicar
Back Office Customer Relations Manager
October 2014 - June 2016 (1 year and 8 months)
Île-de-France, France
Customer Relations Manager

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Higher Technician Certificate, Administration / management of small businesses
Lycée Jean Lurçat
2008
Brevet de Technicien Supérieur, Administration / gestion des petites entreprises

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