Freelancer profile translated to English.

Description

I am a specialist in customer service and digital marketing on social media, with experience creating positive experiences that convert followers into loyal customers. I combine empathy, clear communication, and digital strategy so that your brand is not only seen, but remembered.

✅ Customer Service: message management, query resolution, quick and professional responses to improve your business's satisfaction and reputation.

✅ Social Media Marketing: creation of engaging content, post planning, community management, and paid campaigns to increase your reach and conversions.

✅ Results-Oriented: every interaction is an opportunity to strengthen your brand and generate sales.

My goal is for your audience to feel like they always have someone from your team nearby, while you focus on growing your business.

If you are looking for someone who understands your customer and knows how to connect with them in the digital environment… let's talk.

Languages

Spanish
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

La familia
Waiter
HOSPITALITY
November 2023 - May 2025 (1 year and 6 months)
I carry out administrative tasks to support the company's management, managing general administrative processes. I am responsible for receiving visitors and calls, as well as managing orders and purchases. I perform basic accounting tasks such as invoicing and payments. I manage human resources by handling payroll, vacations, and leaves. I coordinate office staff and provide support in organizing meetings and events. I am also responsible for logistical tasks such as organizing travel and managing the filing system and warehouse. Thanks to this experience, I have developed extensive capabilities in the general management of a company.
Restaurante la familia
Cleaning, Customer Service
January 2023 - January 2025 (2 years)
I carry out administrative tasks to support the company's management, managing general administrative processes. I am responsible for receiving visitors and calls, as well as managing orders and purchases. I perform basic accounting tasks such as invoicing and payments. I manage human resources by handling payroll, vacations, and leaves. I coordinate office staff and provide support in organizing meetings and events. I am also responsible for logistical tasks such as organizing travel and managing the filing system and warehouse. Thanks to this experience, I have developed extensive capabilities in the general management of a company.