Freelancer profile translated to English.
Back to original languageAbout Jordan
Having evolved at various levels: developer, Scrum Master, and Delivery Manager, **I support teams towards sustainable performance**.
I know how to establish a framework of trust that allows **collective potential to be unleashed, especially with teams in difficulty**. After stabilization, I gradually guide teams towards self-management and continuous improvement of practices.
Comfortable in technically demanding environments, **I intervene as much on development and testing practices as on collaboration between diverse profiles: developers, designers, product managers, and management**.
Accustomed to large organizations, **I evolve the implementation of agility in light of system constraints and scaling challenges**.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- DeezerScrum Master / Senior Delivery ManagerENTERTAINMENT AND LEISURESeptember 2022 - December 2025 (3 years and 3 months)Paris, FranceContext: "Listeners" teams (60 people) working on core features of web and mobile applications managing music listening (content playback, library, recommendations...) as well as experiences with a strong creative dimension (Shaker, MyDeezerYear...) in a strategy of competitive differentiation.
- Took over struggling teams (8 teams of 5 to 13 members) and stabilized delivery by implementing a framework of trust and adapted agile practices: scaled Scrum, radical candor, sizing...
- Structured specifications, backlog, and roadmap, then supported PMs/POs towards autonomy: methodology (breakdown, prioritization, writing epics/user stories, acceptance criteria...) and tooling (Confluence, Jira, Jira Product Discovery...)
- Facilitated daily work and fostered mutual aid on multi-team projects with cross-functional backlogs in contexts with high quality and deadline constraints: defined common objectives, managed dependencies, systemic optimizations...
- Implemented and utilized metrics to reduce lead times and improve predictability: flow metrics & predictability metrics
- Stakeholder alignment: structured visibility (work, risks, dependencies) particularly with management, assisted in arbitration amidst competing priorities
- Value-driven delivery: defined KPIs, set up monitoring dashboards
- Facilitated workshops or events with 15-60 participants in various formats (1-2-4-All, PI Planning, pre-mortem…)
- Harmonized practices: implemented templates, feedback sessions, and documentation
- Built stable multi-stack feature teams, improving delivery predictability
- Supported the transition towards shift-left QA: testing strategy co-developed with execution by developers, in a context of staff reduction
- ORANGEScrum MasterTELECOMMUNICATIONSAugust 2020 - September 2022 (2 years and 1 month)Paris, FranceContext: "Soft" project, an application centralizing order taking: a component interconnected with the rest of Orange's complex IT system. Mature teams with advanced agility practices, high turnover context (contractors), and domain reorganization.
- Co-created, with the team, the Scrum framework and working rules (DoR/DoD, WIP limitation, visual management...) for an 8-member feature team
- Integrated two teams into a cross-functional ART (ordering-billing-delivery): Implemented PI Planning, aligned business stakeholders, and adapted the Scrum framework
- Secured scaled delivery: anticipated dependencies (Program board), managed risks (ROAM), and coordinated inter-team efforts to meet PI commitments (ART sync)
- Structured and prioritized technical debt to ensure our ability to continue delivering new features within deadlines
- Close collaboration with POs on structuring the multi-horizon roadmap and backlog
- Coaching/mentoring: introduction to agile, demonstration of Software Craftsmanship practices
- Improved delivery predictability through metrics analysis (velocity, CFD, burn-down) and their use to secure commitments
- Facilitated and participated in the company's Scrum Master communities of practice
- Identified and removed impediments by engaging stakeholders to accelerate decisions
- ORANGEJAVA DeveloperTELECOMMUNICATIONSSeptember 2016 - August 2020 (3 years and 11 months)Paris, FranceContext: "Soft" project, an application centralizing order taking: a component interconnected with the rest of Orange's complex IT system. Rich functional scope, 2-week iterations, continuous integration, and high coverage of automated tests.
- Developed order taking products (seller interfaces and backend APIs) on a multi-team platform of 80 people: JAVA 7/9, GWT, Spring, Maven, Git
- Implemented software quality practices: TDD, automated unit tests, Tres Amigos, BDD, continuous refactoring, code reviews, pair/mob programming
- Close collaboration with PO and integrated QA within a Scrum framework
- Continuous integration and deployment: Jenkins, GitLab CI, Docker
- Worked in self-organizing agile teams with visual management
- Led and participated in developer communities of practice
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Education
- Master MIAGE SI AgilityUniversité Paris-Ouest Nanterre-La Défense2016
Certifications
- Advanced Certified Scrum MasterScrum Alliance2022
- Certified Scrum MasterScrum Alliance2021