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Jordan H.JH

Jordan H.

Administrative Assistant | Healthcare, VSEs & Artisans

€300/day
Carcassonne, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jordan

👋 Your job isn't paperwork.

Hello! I'm Jordan, founder of JH Administratif.

With 15 years of experience, including 9 dedicated to administrative management (nursing homes, mutual insurance, associations), I am the administrative "operating system" for healthcare professionals, VSEs, and artisans.

🛑 My difference? 100% Asynchronous.
No intrusive calls, no time-consuming meetings. We work in writing (Email, WhatsApp) to ensure clinical efficiency and protect your working time.

🩺 HEALTHCARE EXPERT:
  • Third-party payment monitoring and CPAM/Mutual insurance rejections.
  • Doctolib management and patient file creation.
  • NOEMIE standards monitoring.

💼 CURRENT MANAGEMENT (VSEs/Artisans):
  • Quotes, invoicing (Chorus Pro), and overdue payment reminders.
  • Email inbox sorting and management (Zero Inbox).

🛠 MY TOOLBOX: Google Workspace, Notion, Chorus Pro, specialized software. Professional secrecy guaranteed (Professional Liability Insurance).

🎁 NEW CLIENT: -15% on your first mission!

📩 Describe your need, and I'll respond with a solution within 24 business hours.

🌐 More info on my website: jhadministratif.fr
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Fondateur de JH Administratif
    INDEPENDENT ADMINISTRATIVE ASSISTANT
    CONSULTING AND AUDITS
    February 2026 - Today (6 months)
    *Organization Optimization:Implementation of collaborative tools (Notion) allowing an estimated time saving of several hours per week for my clients.

    *Commercial Management:Preparation of quotes/invoices, payment reminders, and interface with accounting firms.

    *Communication & Marketing:Design of professional visuals (social media, presentations) on Canva and management of email campaigns via Brevo.

    *Dematerialized Secretarial Services:Full mastery of the Google Workspace suite for managing emails, shared calendars, and secure drive.

    *Client Relations:Remote telephone reception and management of complex administrative files.
    Administrative Management Organization and Planning Client Relations Office and Collaborative Tools Autonomy and Confidentiality
  • Mutuelle
    CONTRACT MANAGER / HEALTHCARE CLAIMS PROCESSING
    BANKING AND INSURANCE
    February 2011 - March 2013 (2 years and 1 month)
    *File Expertise:Processing of healthcare claims and verification of supporting documents.

    *Contract Management:Analysis and processing of enrollments in compliance with legal deadlines.

    *Operational Rigor:Work on specialized industry software requiring great concentration and zero data entry errors on large volumes of data.
    Contract Management File Verification Client Relations Data Entry and Tracking Adherence to Procedures
  • EHPAD
    ADMINISTRATIVE AND RECEPTION AGENT
    MEDICAL
    August 2022 - September 2025 (3 years and 1 month)
    *Complex Flow Management:Physical and telephone reception of families and partners (demanding sector - over 50 calls/day).

    *Administrative Coordination:Prioritization of urgent matters and direct liaison between different departments (medical, administrative, hotel services).

    *Confidentiality & Security:Processing of resident files and archiving in strict compliance with procedures and professional discretion.

    *Data Entry & Tracking:Rigorous updating of databases and administrative files.
    Administrative Management Reception and Client Relations Organization and Planning Data Entry and Tracking Confidentiality

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Education

  • Professional and Social Support Manager
    National Conservatory of Arts and Crafts - CNAM
    2022
    Formation certifiante axée sur la méthodologie de projet, la gestion de dossiers complexes et le traitement de l’information. Analyse & Conseil : Capacité à auditer une situation, identifier des besoins et proposer un plan d'action structuré. Gestion de l’information : Traitement de données confidentielles, rédaction de synthèses et reportings professionnels. Communication : Maîtrise des techniques de la relation d'aide et du conseil. Une base méthodologique solide qui me permet aujourd'hui d'auditer et d'optimiser l'organisation administrative de mes clients.
  • DEAVS (State Diploma of Social and Family Assistants)
    AFPA
    2018
    Diplôme d'État centré sur l'accompagnement de proximité, exigeant une forte éthique professionnelle et une grande adaptabilité. Savoir-être : Développement d'un sens aigu de l'écoute, de la discrétion et de la bienveillance. Autonomie : Capacité à intervenir seul et à prendre des initiatives dans le respect d'un cadre strict. Gestion de l'urgence : Réactivité face aux imprévus et priorisation des tâches. Une formation qui a ancré en moi des valeurs de confiance, indispensables pour gérer les données sensibles des entreprises.

Skill set

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