JBFreelancer profile translated to English.
Back to original languageAbout Jordan
Administrative & commercial assistant & consultant, I support companies in optimizing their management, customer follow-up, and commercial development. Organized, responsive, and results-oriented, I secure your processes and save you time.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- DGFIPAgentJanuary 2023 - May 2025 (2 years and 4 months)Public Finance Officer within the Individual Tax Department, I assist users in their tax procedures with rigor, pedagogy, and a sense of public service. Accustomed to working in a regulated environment, I make it a point of honor to ensure reliability, confidentiality, and quality of file processing.
- assistant administratifAdministrative and Commercial AssistantJanuary 2023 - Today (3 years and 7 months)Administrative:• Email and mail management• Customer file monitoring and updating• Drafting administrative documents (quotes, invoices, contracts, reports)• Filing and organizing documents (physical and digital)• Payment monitoring and customer reminders• Updating databases and CRMCommercial:• Prospect and customer management and follow-up• Preparation and sending of quotes and commercial proposals• Commercial follow-up and customer loyalty• Appointment scheduling and coordination with teams• Participation in the implementation of commercial strategies• Reporting of commercial actions
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Education
- Bachelor in Marketing Management and Business Unit DevelopmentIdrac Business School2020Formation axée sur la stratégie marketing, le développement commercial, la gestion de la relation client et le pilotage de la performance d’une unité commerciale.