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Jonathan S.JS

Jonathan S.

CRM Manager

€280/day
11 projects
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jonathan

Hello, my name is Jonathan, young and energetic, I am your next CRM Manager 👩‍🎨

I can carry out all your emailing campaigns, from content creation (content writer) to the creation of visuals for your marketing campaigns and their implementation on your CRM tool (Salesforce Marketing Cloud, MailChimp, Sendinblue, Getresponse etc.)

I can also build workflows to send personalized and automated emailing content. (marketing automation).

Finally, I can also create static or animated visuals for your multichannel campaigns (emailing, newsletter, Instagram feed, Instagram story, Facebook, Google Shopping, display, Pinterest etc.). I have a perfect command of Photoshop and I am used to creating and adapting visuals for all digital formats.

I can also help you with wording and content writing for your various acquisition channels 🚀

Do not hesitate to send me a message to propose your missions. I am already looking forward to collaborating with you!

Below you will find some examples of marketing campaigns/visuals that I have created for various clients!
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • O'Tacos International, QSR platform by Kharis Capital
    E-commerce Project Manager
    RESTAURANTS AND FOOD SERVICE
    September 2022 - Today (3 years and 9 months)
    Paris, France
    - Management of the multichannel digital strategy (Delivery, website, C&C App, white label, restaurant order terminals)
    - Development of the France Q4 2022 and 2023 marketing animation plan
    - Implementation of weekly commercial animation for France/Belgium
    - Development and implementation of the CRM strategy and editorial calendar
    - Definition and implementation of the marketing automation strategy to manage the customer lifecycle and maximize repeat purchases
    - Creation of journeys on Salesforce (welcome, birthday, retargeting, repeat purchase, inactive customer reactivation)
    - Planning of emailing campaigns, segmentation, briefing agency for HTML integration, programming, and KPI analysis
    - Definition, monitoring of performance indicators, and reporting
    Marketing Automation Emailing Marketing Email Marketing Salesforce Marketing Cloud Microsoft Excel Adobe Photoshop Data Analysis
  • POKAWA
    E-commerce Project Manager
    RESTAURANTS AND FOOD SERVICE
    November 2021 - August 2022 (9 months)
    Paris, France
    - Development of digital sales for C&C App / Delivery (+15% YTD 2022)
    - Management of functional and ergonomic evolution projects for the POKAWA mobile application (iOS and Android)
    - Optimization of the mobile customer journey UX/UI (Homepage, navigation, map, restaurants, products, payment page)
    - Development and monitoring of performance indicators related to the mobile channel (business and technical KPIs)
    - Implementation of national promotional operations aimed at acquisition and retention goals (+100k customers in database YTD 2022)
    - Definition of the CRM editorial calendar and operational execution of emailing/push notification campaigns
    - Definition of the marketing automation strategy to manage the customer lifecycle (welcome, birthday, loyalty, repeat purchase, inactive customer reactivation)
    Mailchimp Emailing Email Marketing Adobe Photoshop Microsoft Excel Data Analysis Marketing Automation
  • Odésia Vacances
    Malt logoOn Malt
    Emailing / Marketing Automation / CRM Consultant
    TRAVEL AND TOURISM
    August 2021 - Today (4 years and 10 months)
    Lyon, France
    Audit and recommendations for their Emailing strategy
    Management of newsletter campaigns (visual creation, content writing, landing pages)
    Digital Marketing Google Analytics Email Marketing Emailing Automation Sendinblue

Reviews

5.0

Out of 10 ratings

C

Catherine

CC Distribution

Reviewed on 10/21/2021

Very fast and very responsive for the creation of our newsletter in Mailchimp. It was a pleasure working with Jonathan.
AntoineA

Antoine

Antoine Broin

Reviewed on 9/17/2021

Good experience with Jonathan who worked on an email automation mission with WordPress as CMS and SendInBlue as email client. Good understanding of needs, communication, and well-explained delivery!

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Education

  • Grande Ecole Program - MSc Digital Marketing
    SKEMA Business School
    2021
    Master 1 sur le campus de Lille et de Raleigh (USA) à la North Carolina State University (NCSU) Master 2 (MSc Digital Marketing) sur le campus de Sophia Antipolis
  • MSH Bachelor's Degree
    iaelyon School of Management
    2017
    Mention AB

Certifications

  • TOEIC 925/990
    ETS Global
    2018
  • Google AdWords Certification
    Google
    2019

Skill set

Categories