About Jonathan
English
Fluent
French
Native or bilingual
Experience
- Ebuycentral.comGraphic Designer and Community ManagerRETAIL (LARGE RETAILERS)April 2016 - December 2019 (3 years and 8 months)Lyon, FranceINFOGRAPHICS (via the Adobe suite)Product shots with a digital SLR cameraCutting out and setting the mood for productsResizing to web formatCreation of displays (banners and skins for websites)Creation and/or vectorization of logoCreation of various print or web documents (catalogs, flyers, business cards, brochures, signs, posters, POS...)Illustrations for events (new year, publications for social networks...)WEBMASTERINGDesign, creation, online publication, and administration of several online sales websites (via Wordpress and Woocommerce) with writing product sheets, creating image galleries, customizing sites in general (header, footer, menus...) and installing extensions to increase sales (slideshow, secure payment solutions, chatbot...)Supervision of a remote web serverCreation of an intranet including procedures, standard answers for customer services, online training tutorials for the different positions and an online product catalogWEBMARKETINGWebsite optimization (responsive sites, location of visual and textual elements...)SEOCross-selling strategy, permanent promotions, occasional promotions with discount codes, reminder emails for abandoned carts...Writing, layout and online publication of blog articlesOnline publication of products on marketplaces (Cdiscount, Amazon, Rueducommerce, Groupon...)COMMUNITY MANAGEMENTCreation, animation and management of Facebook pages (and Instagram accounts) linked to our websitesCreation of various publications (purely commercial advertisements on products and websites, contests, reflection games, inspiring phrases, humor and others)Replies to comments on walls and in private messagesOptimization of paid advertising with qualified objectives and audiences
- SmartboxCommunity ManagerENTERTAINMENT AND LEISUREJune 2012 - June 2015 (3 years)Paris, FranceMainly ensure the e-reputation of the Smartbox brand on the web, especially on the Facebook page Smartbox France, the sites Custplace or Trustpilot. Implementation of FAQs, standard answers and a charter of good practices to train future community managers and/or customer advisors.
- Association de protection de l'enfanceCommunication OfficerCIVIC AND SOCIAL ORGANIZATIONSSeptember 2011 - February 2012 (6 months)Paris, FranceCreation of posters, updates to the website, the brochure and the association's press kit. Layout of the quarterly correspondence, writing, layout and sending of the newsletter. In event management: creation of a mini-website then sale of a Lemax village at the Domus shopping center in the space of a weekend (instead of the planned 12 days).
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Education
- Bac + 5 CommunicationISCOM2009
Certifications
- Community ManagementCegos2016