Jonathan Payet

In charge of a new animal area with complete management: animal management, stock, schedules, and team (15 people). Coordination with management for animal projects. Training and management of the team, ensuring cohesion and stress management. Coordination with different departments (Veterinary, communication, education...). Numerous media appearances. Responsible for crisis management in emergency situations. Implementation of safety, hygiene, and internal logistics protocols. Results: I was recognized for my ability to take on new challenges and demonstrate great rigor.

Greeting and serving customers, managing orders and cash register. Rapid promotion to bar manager due to my responsiveness and service-oriented approach (10 people). Ensuring customer satisfaction and smooth service operation, even during peak hours. Results: I learned to provide luxury service in all situations.

Management of a high-quality bar service in a London pub, responsible for stock, cash management, and coordination of a team of servers and kitchen staff (25 people). Responsibility for implementing new offerings and improving the customer experience. Conflict resolution, schedule management, and supervision of daily logistics. Results: I earned the trust of management for my seriousness and effective management under pressure.