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Jonathan DahanJD

Jonathan Dahan

IT Consultant | CRM, Collaboration, Identity, Workflow, Security

€750/day
1 project
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jonathan

Outsourced IT Manager: Takeover, Security, and Operation of your Information System.


I mainly work with organizations without an internal IT department (SMEs and associations). I take over existing systems (tools, accounts, service providers, servers, email) and ensure their stability, security, and daily operation so that teams can work effectively.

My role covers both project management and operations: fixing issues, implementing appropriate tools, and ensuring their operational maintenance.

I also intervene before a takeover or change of management to evaluate an information system: risk analysis, service provider dependencies, license compliance, data security, and upgrade cost estimation.

I also support organizations wishing to regain control of their IT: access recovery, system documentation, reducing service provider dependency, and ensuring data reversibility during tool or service provider changes.

I audit and secure access, data, and email (GDPR, 2FA, user account management). I design and migrate Google Workspace or Microsoft 365 environments and manage workstations (Apple, Windows, Android).

I deploy business tools and automate processes: CRM (CiviCRM, HelloAsso), donation and membership management, service interconnection, and elimination of manual processes.

Infrastructure and Cloud: Linux administration, Azure/OVH, monitoring, and backups.

Identity and Security: Entra ID, Keycloak, SSO, SCIM, Intune MDM, Passbolt.

Business Solutions: CiviCRM, Mautic, Drupal, WordPress, and workflow automation (donations, memberships, billing).

Recognized TIH Provider: services eligible for responsible purchasing (OETH/AGEFIPH)
  • French

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Paris (up to 30km), Marseille (up to 50km), Lyon (up to 10km), Cannes (up to 50km), Lunel (up to 50km)

Experience

  • SOS homophobie
    IT Solutions Architect & Head of Digital Transformation
    CIVIC AND SOCIAL ORGANIZATIONS
    January 2020 - Today (6 years and 7 months)
    Paris, France
    Since 2020, I have been leading the global overhaul and security of the information system for this national association (1,200 accounts). My role is to transform a heterogeneous infrastructure into a robust, sovereign, and automated ecosystem, while managing change and overseeing strategic partners.

    I designed a hybrid infrastructure on RHEL / RockyLinux orchestrated via Podman. Perimeter protection relies on hardening flows via Cloudflare Business (WAF, DNSSEC, DMARC). Endpoint security is ensured by Bitdefender GravityZone coupled with Action1 for patch management, application deployment, and real-time park remediation.

    I manage the life cycle of memberships, donations, and events via CiviCRM. I have developed synchronization workflows between the CRM and payment gateways (Stripe, Streamlabs, PayPal). I deploy and maintain Mautic for large-scale information dissemination. This includes developing custom modules in PHP (Symfony), JavaScript (React), and Drupal base architecture. I have also automated the generation of tax receipts and administrative documents related to donations and memberships.

    In terms of IAM and cybersecurity, I integrated Entra ID, deployed Intune as MDM for IT park management, prepared an internal IdP for volunteer lifecycle management, introduced Passbolt, DNSSEC, DMARC policies, and hardened access via Cloudflare Business.

    Beyond technical execution, I coordinate relations with strategic partners (Microsoft for Nonprofits, Cloudflare) and manage the overall project, ensuring technological alignment with the organization's objectives.

    I also ensure the operational maintenance and service continuity of the information system for the user teams.
    Drupal CRM CiviCRM Microsoft Intune External API Integration
  • Freelance
    Entrepreneur and IT Solutions Architect
    CONSULTING AND AUDITS
    October 2024 - Today (1 year and 10 months)
    France
    I operate as an outsourced technical hub to support associations, SMEs, large companies, and cultural organizations. My intervention adapts to the reality of your teams, whether employees or volunteers.

    Technical Architecture and Infrastructure: design of stable production environments, favoring Open Source and data sovereignty.
    • System: Linux server administration (RHEL / Rocky Linux expert), virtualization, and containerization (Podman + OpenLiteSpeed stack).
    • Network and Cloud: hybrid architectures (Azure/OVH), DNS management, and flow security (Cloudflare).
    • IT Equipment: monitoring, deployment (Intune MDM), and centralized workstation management.
    Business Solutions, CRM, and Automation: structuring your tools to serve operational activities.
    • CRM and CMS: CiviCRM expertise (complex configuration), Drupal, WordPress, and Kirby.
    • Marketing and Emailing: automation solutions (Mautic) and deliverability management.
    • Business Processes: integration of complete chains for donations, memberships, ticketing, and accounting.
    • Data Flows: API automation (n8n, Zapier) to interconnect your SaaS and limit manual entry.
    • Compliance: digital accessibility (EN 301 549) and GDPR compliance.
    Security and Identity (IAM). Protection of your digital assets through strict access management.
    • Authentication: deployment of SSO and identity managers (Keycloak, Entra ID, Okta).
    • Secret Management: implementation of digital vaults (Passbolt, Vault).
    • Audit: log analysis, backup policies, and business continuity plans.
    CiviCRM Drupal Wordpress CRM Microsoft Intune
  • All In Appli
    CiviCRM / Drupal Integrator
    DIGITAL AND IT
    December 2024 - January 2025 (1 month)
    Paris, France
    Technical subcontracting mission for a web agency specializing in PHP/Drupal/CiviCRM. Implementation of a complete CiviCRM instance for an integrator, with advanced component configuration, creation of complex workflows, and integration with Drupal Webform for public data and form management. Intervention on installation architecture, business configuration, and implementation of automated workflows.
    CiviCRM CMS Customization Drupal

Reviews

5.0

Out of 1 rating

StephaneS

Stephane

Gérant - AGENCE VERBALE

Reviewed on 1/7/2026

Jonathan was very responsive to our needs. He was able to offer us the right solutions and implement the necessary tools to redesign our organization's IT architecture.

Recommendations

RM
GS
Romane Mialon and 1 other person have recommended Jonathan

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Education

  • Bachelor of Art History
    Aix-Marseille University
    2018
  • Literary Baccalaureate
    Lycée Maurice Genevoix
    2015
    Baccalauréat littéraire

Skill set

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