Freelancer profile translated to English.
Back to original languageAbout Jonathan
AI Consultant, ex-Product Owner and SaaS Customer Success Manager, ex-Route-to-Market consultant in FMCG in Barcelona. I work with three types of clients: SaaS scale-ups needing senior Product or CSM reinforcement, traditional mid-sized companies wanting to move their AI from pilot to production, and consulting firms staffing transformation projects.
My differentiator is ten years of international experience (France, Spain, Brazil, UK), a career path that has taken me through fieldwork, Business Intelligence, strategic consulting, SaaS Product Management, and AI. Concretely, I can speak with a Product VP, an FMCG sales director, or a consulting firm partner, in the language they understand.
My three main offerings:
For SaaS scale-ups, part-time Product Owner or Customer Success Manager roles (2 to 3 days per week). Backlog scoping, CSM team structuring, onboarding redesign, product internationalization. As a bonus, I integrate an AI component to reduce team workload (meeting summaries, generating support responses, at-risk account monitoring).
For traditional mid-sized companies, scoping and deploying AI use cases that are production-ready. Initial 1 to 5-day audit to identify high-ROI use cases, setting up AI assistants connected to your data (Claude, Make, Notion), and training business teams. Without the fancy demo that ends up gathering dust.
For consulting firms and agencies, senior subcontracting for AI, Product, CSM, or digital transformation projects, in French, English, Spanish, or Portuguese.
Operational quadrilingual.
Remote anywhere, on-site within 50 km of Valencia.
French
Native or bilingual
English
Fluent
Portuguese
Fluent
Spanish
Fluent
Can work on-site
Valence (up to 50km)
Experience
- C-shift.ioAI ConsultantCONSULTING AND AUDITSApril 2026 - Today (2 months)Saint-Péray, FranceWhat I implement: An AI assistant that knows your clients, your products, and your meetings. Three use cases that change daily life:• Meeting minutes structured and usable even 6 months later• More accurate and faster quotes, powered by your catalog and customer history• Email follow-ups and reminders that are no longer forgotten
- UVE SolutionsCustomer Success ManagerTECHJanuary 2025 - April 2026 (1 year and 3 months)Saint-Péray, FranceI am part of the Transformation department, where I lead the implementation of Customer Success within our SaaS company. I also support our new clients in Change Management to ensure smooth adoption of our solutions. Additionally, I manage all aspects of Translation and Localization for our products and documents, and I contribute to the AI strategy by bridging the gap between client needs and the product team.
- UVE SolutionsProduct OwnerTECHNovember 2022 - January 2025 (2 years and 2 months)26000 Valence, France• - Conducting regular interviews with implementation teams to better understand client needs.• - Product backlog management.• - Collaboration with development teams to coordinate work.• - Communication about new features and management of documentation and communication materials, for both end-users and intermediary partners.
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Education
- International BachelorGroupe Sup de co2013Bachelor International
- Bachelor of Art in Business Management and EntrepreneurshipStaffordshire University2011Bachelor of art in Business Management and Entrepreneurship