Freelancer profile translated to English.
Back to original languageAbout Jonathan
I am Jonathan Buitrago, a Senior Product Designer with 8 years of experience designing user-centric digital products for fintech, health, SaaS, and eCommerce. I specialize in end-to-end design for web and app, with a recent focus on AI-powered experiences.
I have led the design of complex omnichannel ecosystems: cross-bank payments, digital wallets, telemedicine platforms, and B2B2C white-label solutions. My designs have impacted between 8 and 12 million active users.
I go beyond using AI as a productivity tool: I design AI-assisted features, build functional prototypes with Claude Code, Lovable, and Supabase, and connect Design Systems with AI models. I measure impact with SUS, CSAT, and CES —reducing user effort by 35%.
I work with agile methodologies in dynamic environments, collaborating closely with product, engineering, and business teams to deliver scalable and accessible solutions (WCAG/W3C Level AA).
English C1 Advanced | Native Spanish | 100% remote
English
Fluent
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- ADL Digital LabSenior Product DesignerBANKING AND INSURANCEApril 2025 - May 2026 (1 year and 1 month)• End-to-end design of cross-bank payment experiences: QR payments, shared payment assistant, unified payment hub, international transfers, and remittances across 4 banks and a digital wallet for 8-12 million active users.• Development of payment dashboards for micro-merchants: B2B quick payments, QR codes, and deep-link transactions.• UX measurement with Maze using SUS, CSAT, and CES: 35% reduction in user effort through data-driven iterations.• Collaboration with product, engineering, and business teams for scalable and accessible fintech solutions.
- IndraSr. UX / UI DesignerSeptember 2024 - January 2025 (4 months)Collaborated on design systems and visual guidelines, ensuring consistency across platforms. Worked with development and marketing teams to ensure feasibility and effective execution of designs. Implemented W3C accessibility standards (Level AA) in digital platforms, including the My Sanitas app and website. Developed accessibility and usability guidelines for digital solutions within the Keralty Group.
- American Roofing & Construction, LLCUI/UX Designer / WebmasterMay 2023 - December 2024 (1 year and 7 months)Designed and implemented a responsive website for the company suited for 3 different states (Alabama, Colorado, North Carolina). Content creation, SEO improvement and Google ADS. Designed and Implemented a website for A+Basements, a basement finishing and remodeling company in Parker, Colorado.
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Education
- Product Design, UX / UI DesignPlatzi2017Product Design, UX / UI Design
- Jump Camp - Video Game Development Strengthening ProgramUniversidad de Los Andes2015Jump Camp - Programa de Fortalecimiento de Desarrollo de Videojuegos