About Jonas
English
Fluent
French
Native or bilingual
Experience
- Leroy MerlinHead of AppRETAIL (SMALL BUSINESS)January 2024 - Today (2 years and 5 months)ADEO is the 1st international player in home improvement. Brands : Leroy Merlin, Weldom, Bricoman, Obramat, Obramax, Tecnomat, Bricocenter, Saint Maclou, Kbane.As an E-commerce Business Owner within the Group CX team, I lead the omnichannel strategy of the Leroy Merlin Customer Mobile App to maximize growth (GMV) and conversion, while ensuring an excellent customer experience. My data-driven approach, coupled with a deep understanding of the app market, allows me to identify improvement levers and make strategic decisions that drive business success.
- ADEOProduct OwnerE-COMMERCEJanuary 2023 - Today (3 years and 5 months)Lille, FranceLeroy Merlin Customer Mobile App for France & Italy.
- Leroy MerlinBusiness Analyst Mobile App (Russia)January 2022 - January 2023 (1 year)Moscow, RussiaThrough my presence in Russia in the mobile teams, my role is to participate in the evolution of the mobile application in a constantly changing market while developing relationships between business units ().- Developing operational product strategy- Data and user-researches- Designing and optimizing UX- Executing A/B-experiments- Cross-team coordination- Communication with stakeholders
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Education
- Master of ManagementEFFICOM2020Master, Management de Projet Digital
Certifications
- Google Analytics 4 (GA4)LinkedIn2024
- Certification Agile Analysis (IIBA®-AAC)LinkedIn2024