Johvanni Fika, AI Consultant | Automation | AI Agent

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Description

I help small and medium-sized businesses automate customer relationship management using artificial intelligence.

🎨 With AI agents, automate the management of complaints, email management, appointment scheduling... and connect them to your existing tools.

❌ No generic agents, only agents designed specifically to address your problem.

⭐️ Result: improved customer satisfaction and teams that focus on what matters most.

Deployed automation solutions:

24/7 Conversational AI Agent: automation of order taking, automatic recording of orders in a database.

Response time divided by 8.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Meloxia
AI Consultant
February 2026 - Today (4 months)
Implementation of low-value-added task automation:

Identifying client needs.
Diagnosing existing solutions
Designing automation tools
Support for tool adoption
Tool maintenance

Deployed automation solutions
24/7 Conversational AI Agent: automation of order taking, automatic recording of orders in a database.
AI Consulting Support AI Agents
Paris School of Business (PSB)
Marketing and Communication Assistant
August 2022 - July 2023 (11 months)
Paris, France
Support Marketing and Communication Managers in marketing and communication actions
Implement the social media strategy (4 posts per day)
Analyze and track post performance
Conduct competitive intelligence
Europcar Mobility Group
Digital Product Coordinator
October 2024 - September 2025 (11 months)
Paris, France
Support franchised countries in deploying their websites. Support content managers in deploying 35 websites (gathering needs, website deployment, employee training...). Monitor projects and coordinate teams (product owners, marketing agency, designers...). Create content and manage websites according to the commercial calendar.
Digital Project Management Customer Support Customer Advice Training Needs Gathering

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