Description

"Distinguished hospitality professional with over 9 years of experience in world-class service environments. Currently serving as a Senior Receptionist at Comitas Floramar Hotels, building upon a successful tenure at Hyatt Hotels in Menorca. Brings a unique foundation of discipline, cultural awareness, and VIP guest management gained during a 6.5-year career as a 5-Star Senior Flight Attendant with Qatar Airways. Expert in managing complex front-office operations while delivering a personalized, high-end guest experience."

Languages

English
Native or bilingual
Spanish
Fluent
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Ciutadella (up to 50km)

Comitas
Receptionist
HOSPITALITY
March 2024 - Today (2 years and 3 months)
Ciutadella, Spain
Greet and welcome guests as soon as they arrive at the office, directing them to the appropriate person and office.

Answer, screen, and forward incoming phone calls while providing essential information.

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).

Ensure the reception area, conference rooms, and kitchen are tidy and presentable, with all necessary stationery and material.
Microsoft Excel Microsoft Office Communication accountant Data entry clerk
Hyatt
Receptionist
HOSPITALITY
August 2021 - March 2024 (2 years and 7 months)
Ciutadella, Spain
I was responsible for Data entry , Welcoming and confirming reservations information's with guests and clients , delegating and being delegated to do side duties like Marketing and promotions , sales , data protection and office trained .