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Johannes RödderJR

Johannes Rödder

Transformation & Business Excellence | Retail

€1,600/day
Köln, DE
15+ years
Transformation & Change Management
Operational Excellence (B2C)
Organizational Development
Business Development
Retail Management

Average response time: 1 hour

Freelancer profile translated to English.
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About Johannes

Core Competencies: Retail & Transformation
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Areas of Expertise:

• Operational Transformation & Change Management: Organizational restructuring, systemic change in SME, corporate, and matrix structures
• Leadership, Culture & Capability Development: Building high-performing, resilient organizations
• Stakeholder & Decision Management: Confidently navigating complex national and international structures
• Business Development & Business Model Innovation: Developing, launching, and scaling new business models
• Operational Excellence & Performance Management: Increasing efficiency, digital innovation, operational excellence in (international) retail, food service & mobility
• Interim Management: Responsibility for operational retail organizations during phases of upheaval and change

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Formats: Consulting, Training, Project, or Interim Management – flexibly on a time, project, or retainer basis, depending on your needs.

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Context: After almost two decades in international specialist and management roles, I support companies and management teams in implementing complex business transformations.

Transformation rarely fails due to strategy, but rather due to execution. This is exactly where I come in – where plans meet reality, whether on the shop floor, in district management, or at board level.

My approach combines the highest professional expertise with honest, direct communication. Implementation requires clear language and progressive solutions – not glossy presentations or complicated coordination processes.

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With my support, your organization remains capable of action, focused, and project processes are structured during change. Change success becomes measurable and sustainable – with a clear focus on teams, leadership, and performance. People and organizations form the foundation for commercial discipline and operational excellence.
Wholesale
Consulting and Audits
Oil and Gas
Retail (Small Business)
Large Retailers

  • German

    Native or bilingual

  • English

    Fluent

Can work on-site
Köln (up to 50km)

Experience

  • BP Europa SE
    Senior Transformation Manager | Senior Employee (Permanent)
    ENERGY AND UTILITIES
    August 2024 - December 2025 (1 year and 4 months)
    Bochum, Germany
    Job Description
    Transformation Management at bp Germany. Integration of strategic realignment. Support of >30 global, regional, and local business transformations and portfolio projects in areas including Retail, EV Charging, Supply, Aviation, and functions.

    Project management of HR structure projects (focus on Reward) including project and change management, communication, and governance at global board level.

    Areas of Focus:
    o Integration of global strategic transformation programs at local country level for value optimization
    o Leadership of communication and change management for the German organizational unit within the strategic reset
    o Negotiations with works councils, trade unions, and top management
    o Governance processes at global board level
    o Management of complex reward projects
    o Optimization of employee incentive programs
    o Project management of a site decision and mediation between employer and employee representatives
    o Coordination of organizational development in Germany
    o Introduction of new organizational structures, establishment of subsidiaries, and transfer of the workforce into new structures
    o Design of intra-company service agreements
    Transformation & Change Management Project Management Governance Organizational Development Reward
  • BP Europa SE
    Retail | Operational Excellence Senior Manager Europe | Senior Employee (Permanent)
    RETAIL (SMALL BUSINESS)
    August 2021 - July 2024 (2 years and 11 months)
    Responsible for Operational Excellence and support activities in ten European markets (Germany, Netherlands, UK, Switzerland, Turkey, Spain, Portugal, Poland, and Austria) with over 8,000 gas stations, 5 million customer contacts per day, and approx. €500 million in cost responsibility.

    Management and development of approx. 180 employees across multiple management levels in areas including On-Site Process Efficiency, Training, Workforce Management, Digital Delivery, Cost Improvement, Customer Careline, Support Service Centers, Communications, and Business Planning.

    Areas of Focus:
    o Operational management of European support and Operational Excellence processes in the gas station business
    o Labor and on-site efficiency improvements
    o Selection, implementation, and optimization of new labor management systems in an international context
    o Management of process standardization, quality management, and operational quality control (including Mystery Motorist)
    o Optimization of operational systems in the gas station business and digital delivery of international large-scale projects
    o Design of the interface between IT and Business Operations for efficient and effective use of digital tools depending on local legislation and contractual situation
    o Working with various local leadership teams
    o Customer management processes including KPI-based steering
    o Customer service management with local, regional, and global service centers in-house and external
    o Voice of Customer processes and CX
    o Training and capability management in various channels of trade
    o Digitalization of training offerings
    o Preparation and implementation of digital store operations in the form of integrated handheld terminals, time management, task management, etc.
    o Implementation of efficiency and cost-efficiency programs at the European level (on-site and off-site)
    o Customer Careline
    o Management of business service centers in other European countries
    Retail Management Operational Excellence Team Leadership International Management Digital Transformation
  • BP Europa SE
    Business Development Manager (Permanent)
    RETAIL (SMALL BUSINESS)
    April 2019 - July 2021 (2 years and 3 months)
    Bochum, Germany
    Analysis, development, and implementation of a new Germany-wide operator model to strengthen the convenience business of all company-owned Aral gas stations (>1,200).

    (Agile) project management, people management, business model design, operational and functional integration of new work and system processes, and accompanying implementation of new POS/BOS systems.

    Areas of Focus:
    o Development of a margin-optimized business model for the German gas station business within the overall strategic context
    o Management of operating models in the B2C business
    o Management and steering of international governance structures in a global corporation with a reporting line to the board
    o Disciplinary management of a hybrid project team
    o Introduction of a new gas station contract in cooperation with the legal department and external top-tier consulting firms
    o Operational implementation and change management of a new operating model in the internal and external organization
    o Press relations related to the introduction of the new business model
    o Transition from a primary single operator model to a multi-partner model
    o Adaptation of internal and external processes to the new business model (Process Mining & Process Optimization)
    o Customer journey management
    o Integration of the introduction of a new POS/BOS system in the sales organization in connection with the new business model
    o Writing user stories, designing development cycles, etc.
    o Adaptation of financial backbone processes through the new business model
    o Development, adaptation, and optimization of reporting and performance management processes, including statutory reporting, controlling, and compliance
    o Business development and integration into local and regional strategy
    o Agile project management, including work with ADO/JIRA, etc.
    o Project management and PMO
    o Collaboration with external developers and third-party vendors
    Business Development Project Management Agile Project Management Performance Management PMO
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Education

  • Bachelor of Arts
    FOM University of Applied Sciences for Economics and Management
    2012
    International Management
  • Master of Arts
    SRH University of Applied Sciences Riedlingen
    2014
    Wirtschaftspsychologie, Leadership & Management
Check out Johannes's education

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