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Johanna SaguiJS

Johanna Sagui

Administrative Assistant & Customer Relations

€250/day
Marseille, FR
3-7 years
Administrative Management
Customer Relations
Order Entry and Tracking
Microsoft Office
Organization and File Management

Average response time: 1 hour

Freelancer profile translated to English.
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About Johanna

Administrative and customer relations assistant with over 5 years of experience in demanding environments, I handle your administrative tasks to save you time and peace of mind.

I manage data entry and file tracking, email processing, document drafting, order management, and customer reception — remotely, with rigor and responsiveness.

Accustomed to working independently, I quickly adapt to your tools and processes. My goal: to be a true extension of your team, reliable and available.
Automotive supplier
Retail (Small Business)

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • FATEC Group,
    Call Handler (Employee Status)
    AUTOMOBILE
    May 2026 - Today (1 month)
    Marseille, France
    Handling incoming calls on a technical support platform. Personalized customer assistance and support. Strict adherence to procedures, safety, and confidentiality instructions. Daily responsiveness and rigor.
    Administrative Management Customer Relations Organization and File Management Discretion and Confidentiality Customer File Management
  • Logic System (pièces
    Telemarketer
    AUTOMOBILE
    July 2023 - March 2026 (2 years and 8 months)
    Berre-l'Étang, France
    Incoming and outgoing calls: advice, follow-up, and customer loyalty. Sales of automotive spare parts, order entry, and tracking. Dispute resolution and personalized support. Daily administrative rigor and service orientation.
  • Shell Rocamar,
    Versatile Employee
    January 2023 - August 2023 (7 months)
    13790 Rousset, France
    Physical reception of clients and payment processing. Inventory management and fast-food service. Strict application of safety and hygiene procedures. Versatility and adaptability in a dynamic environment.
Check out Johanna's experience

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Education

  • MRCA (Automotive Body Repair Methods)
    Lycée Frédéric Mistral
    MRCA (Méthodes de Réparation de Carrosseries Automobiles)
  • BTS
    Lycée Maréchal Leclerc De Hautecloque
    2022
    BTS

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