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Johanna GentyJG

Johanna Genty

Project Manager - Impact Builder đź’Ą

€125/day
Paris, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Johanna

Conscientious and rigorous, I am committed to giving meaning to my work by putting my skills to the service of high-impact projects. Doing everything possible to support the development of projects and teams is my daily motivation.
I have led projects related to the digital, professional, and social inclusion of vulnerable populations.
I also have solid skills in recruiting and training employees and service providers.
  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Paris (up to 10km)

Experience

  • CLIC&MOI
    HEAD OF OPERATIONS TEAM
    February 2023 - February 2025 (2 years)
    Paris, France
    My mission: To lead the Operations Department to ensure the implementation of intergenerational digital workshops

    • Management and supervision of operational teams
    • KPI development, monitoring, reporting, and client feedback
    • Internal recruitment, onboarding, and team training
    • Creation and optimization of internal processes
    • Participation in the company's development strategy
    • Creation of partnerships with local stakeholders (associations, CCAS, medico-social structures, etc.)
    Project Management Team Management Training Client Relations Recruitment
  • StaffMe
    SOCIOPROFESSIONAL SUPPORT OFFICER
    January 2022 - February 2023 (1 year and 1 month)
    Le Kremlin-BicĂŞtre, France
    My mission: To support the social and professional reintegration of people far from employment
    • Removal of barriers to employment (family, housing, administrative, financial management...)
    • Facilitation of training workshops (budget management, professional project...)
    • Establishment of partnerships with local employment and integration stakeholders
    • Management of the support officer team
    Recruitment Social Support Administrative Follow-up Training Workshop Facilitation
  • Tous en Tandem
    CUSTOMER SUCCESS MANAGER - OPERATIONS OFFICER
    HEALTH AND WELLNESS
    June 2020 - October 2021 (1 year and 4 months)
    Boulogne-Billancourt, France
    My mission: To implement intergenerational cultural workshops in medico-social structures
    • Operational follow-up with clients (senior service residences, assisted living facilities, EHPAD, CCAS, etc.)
    • Client reporting (KPIs, deployment monitoring, evaluations...)
    • Implementation of processes for operational project management
    • Recruitment, training, and management of student facilitators
    Recruitment Training Workshop Facilitation Project Management Client Relations

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Education

  • BTS SP3S
    CFA Notre-Dame-Saint-Vincent-de-Paul
    2022
    Le BTS Services et Prestations des Secteurs Sanitaire et Social - BTS SP3S forme les étudiants à des fonctions de relation et de communication, de gestion de la demande et du besoin de l'usager, d'organisation et de promotion des activités de la structure, d'organisation de gestion et d'animation d'équipe
  • PSYCHOLOGY DEGREE
    University of Bordeaux-2018 University Diderot-Paris7-2017-2018
    LICENCE PSYCHOLOGIE

Skill set

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