Johan L.

Since 2016, I have been supporting companies (SMEs and ETIs) in digital transformation projects, integrating Customer Relationship Management (CRM) and ERP tools as:

Organization Transformation:

- Digital, IT, and Digital PMO transformation program management

- Project management (CRM, ERP, Platform, E-business)

- Team management (employees and service providers) within an IT and digital transformation program (MOA, MOE)

Business Management:

- Transition management for strategic planning and performance management departments

- Team management (sales, strategic marketing, targeting, competitive positioning, sales action plans, CRM, and performance management)

My professional background was initially built within IT departments before I moved into consulting. With an extensive professional network of partners (software vendors, integrators, AWS experts, service centers, business experts) and solid expertise in project management, business processes, market tools, and digital technologies (Salesforce, Dynamics, Pipedrive, Hubspot, Skillswhere), I am well-equipped to support you in your projects. Through my various missions and projects, I will first be able to understand your business, your company's processes, and the challenges encountered, in order to then build a solution and budget aligned with your expectations to successfully carry out all or part of your digital transformation and the integration of CRM-type tools to manage your customer relations, sales, production, and sales administration.