Freelancer profile translated to English.

Description

Hello, I'm Johan, a Systems & Networks Support/Admin technician (N2/N3) with over 6 years of experience.

I assist VSEs and SMEs that need reliable and responsive IT support, whether for one-off interventions, infrastructure maintenance, or urgent tickets outside of regular hours (evening/night).

My added value: practical expertise, rapid incident resolution, and rigorous follow-up to keep your systems performing and secure.

I typically handle: quick troubleshooting, server and network maintenance, user assistance, and scheduled or urgent interventions according to your needs.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

SOLETANCHE FREYSSINET
SYSTEM/NETWORK ADMINISTRATOR
TELECOMMUNICATIONS
July 2022 - Today (4 years and 1 month)
Rueil-Malmaison, France
SYSTEM/NETWORK ADMINISTRATOR SOLETANCHE FREYSSINET | SINCE JULY 2022
Projects: INTUNE - PC MIGRATIONS - ZSCALER
Level 2 operations support
Level 3 infrastructure support (Firewall - Network - VPN) Project management - Proactive approach
Admin AD & Azure AD - Exchange - Telephony
Use of SCCM tool - Fleet management
Powershell (administration, light automation) Monitoring - Veeam Backup & Backup Exec Support
Powershell Azure AD Zscaler Active Directory Microsoft Exchange
GROUPEMENT LES MOUSQUETAIRES
HELP DESK LEVEL 2
July 2020 - February 2022 (1 year and 7 months)
Châtillon, France
GROUPEMENT LES MOUSQUETAIRES
SEPT. 2020 - FEB. 2022
Project: migration of Lotus to Outlook messaging
Incident resolution and O365 training on all features of the OWA version
Consultant on O365 applications with Level 3 Office 365 user account administration
Microsoft Outlook OneDrive Microsoft Exchange Network Workstation
INGENICO
PROXIMITY TECHNICIAN
TELECOMMUNICATIONS
July 2018 - August 2020 (2 years and 1 month)
Paris, France
IT assistance to level 1 & 2 users User account management on various applications Masterization, network patching, AD, O365, data migration, MDM Intune, VLAN management IT fleet management