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Joffrey M.JM

Joffrey M.

Deputy Director

€700/day
Roquebrune-sur-Argens, FR
3-7 years
Human Resources
Recruitment
Training
Operational Management
Process Optimization

Average response time: 1 hour

Freelancer profile translated to English.
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About Joffrey

Freelance specialist in hospitality and operational management, I help you optimize your processes, organize your teams, and improve the customer experience. With 4 years of field experience, I manage training, schedules, HR monitoring, procedures, and checklists. For me, an HR professional is not just someone behind a desk: they are a field person. If they know what their teams are doing, that's the true value of an HR professional.
My added value: delivering concrete, easy-to-apply solutions, adapted to your teams and your standards. I can support your operational structuring projects, audits, practical guides, detailed action plans, and any mission requiring the implementation of effective and sustainable processes.
My approach is practical and results-oriented: I combine HR expertise, field experience, and operational management to provide immediately usable deliverables and improve the overall performance of your teams.
HR Services
Hotel industry

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Hôtel F1
    HR Manager / Deputy Director
    HOSPITALITY
    November 2021 - Today (4 years and 7 months)
    Roquebrune-sur-Argens, France
    With 4 years of experience in the hospitality industry, I have developed comprehensive operational and HR expertise, covering team management, internal processes, and customer service.
    Key responsibilities and tasks:
    Human Resources: schedule and contract management, employee monitoring, health insurance enrollment, medical visit organization, personnel file administrative management.
    Team training and support: implementation of training sessions, skills monitoring, coaching and support of new employees to ensure service quality.
    Operational Management: reception supervision, delivery monitoring, price and inventory management, daily team work organization.
    Internal Process Optimization: implementation of practical procedures such as logbooks, bank deposit traceability, and detailed task lists by department and shift to facilitate monitoring and improve efficiency.
    Coordination and Communication: ensuring smooth communication between different departments and guaranteeing adherence to hotel standards.
    Through this experience, I have acquired solid skills in team management, operational organization, and process optimization, as well as the ability to propose concrete solutions to improve performance and customer experience. I am capable of working independently, delivering clear and structured documents, and supporting teams in implementing effective and sustainable processes.
    Recruitment Training Schedule Management

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