Freelancer profile translated to English.

Description

Salesforce Consultant (DACH) – specialized in complex automation, AI-powered data processing, and end-to-end process modernization.

I build scalable solutions where standard admin knowledge ends.

Focus areas:

robust flow architecture and process automation

AI-based CV analysis & data enrichment (Azure OpenAI, Mistral, Pinecone)

Integrations (REST, n8n, Apex)

Multi-Cloud: Sales Cloud, Experience Cloud, Marketing Cloud Account Engagement

GDPR and EU AI Act compliant implementations

What sets me apart:

I don't just design "solutions," but complete systems that deliver real ROI.

I work directly with C-level executives and international teams (DACH, South Tyrol, Switzerland).

I am the go-to person when companies need more than just an admin.

Concrete results (real projects):

Quote generation from 7 minutes → 30 seconds (Aerospace industry)

Customer Care Case Handling from 2 minutes → 15 seconds

Development of a complete AI-powered CV evaluation system (Zero Data Retention, EU AI Act compliant)

Creation of a global Candidate Portal + complex sharing rules (DACH/IT/FR)

Languages: German 🇩🇪 (C1), English 🇬🇧 (C1), Hungarian 🇭🇺 (Native)

If you are not looking for standard solutions, but for real technical depth and clean delivery, then we are a good fit.

Industry field of expertise

Languages

German
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Scuntrada GmbH
Fractional Head of CRM I Restoring control & enabling practical AI
July 2020 - Today (5 years and 11 months)
München, Germany
Most Salesforce or HubSpot systems don't fail due to bad technology.
They fail because no one is responsible for the architecture anymore.

Over time, systems become fragile.

More automations. More customizing. Different people making changes — without clear ownership.

Eventually, teams reach a point where:

– no one truly trusts the data
– every change feels risky
– sales teams bypass the system
– AI sounds attractive, but the foundation is unstable

At this stage, a company doesn't need another consultant.

It needs someone to take responsibility.

That's exactly where I come in.

I work as a Fractional Head of CRM for DACH companies (30–100 users) that already use Salesforce or HubSpot — but realize that complexity is getting out of control.

My task is clear:

Bring transparency, control, and trust back into the system.

I take responsibility for:

✔ Architecture & Governance
✔ Automation Strategy
✔ Data Structure and System Clarity
✔ Coordination of Developers
✔ Practical AI Integration (GDPR compliant, without enterprise overkill)

The goal is no longer more features.

The goal is a CRM system that is predictable, scalable, and safe to change again.

Because without clear ownership, Salesforce or HubSpot doesn't become powerful — it becomes risky.

Typical situations where companies contact me:

→ after multiple freelancers or agencies have worked on the system
→ when automations destabilize processes
→ when reports are no longer reliable
→ when AI is desired — but the system isn't ready

If your Salesforce or HubSpot system feels fragile or overly complex, let's talk.
1150 Wien Pfarre Neufünfhaus
Volunteer
January 2007 - January 2008 (1 year)
Vienna, Austria
Social year as a volunteer at the parish Neufünfhaus. Language learning, volunteering, self-awareness.