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Joël Saint-MartinJS

Joël Saint-Martin

Business Transformation Manager

€750/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Joël

For over 10 years, I have been supporting large international groups in the deployment of their digital transformation projects.

My role is not just to manage a schedule. I act as a link between business teams, technical teams, and stakeholders so that solutions are not only deployed but, above all, understood, adopted, and used sustainably.

During my career at Publicis Groupe and BSH (Bosch Siemens Home Appliances), I have managed international deployments, optimized business processes, and supported teams spread across several countries on high-impact projects.

I am particularly involved in:
• International project management
• Digital solution deployment (DAM, CRM, Workflow…)
• Business Process Management & process optimization
• Requirements gathering and functional specification writing
• International team coordination and stakeholder management
• Change Management, training, and tool adoption
• Go-Live preparation and support
• Continuous improvement and performance management.

Certified PMP®, I bring a structured, pragmatic, and results-oriented approach, with a strong ability to work in multicultural environments in French, English, and Spanish.

I prefer assignments that involve coordinating multiple stakeholders, securing international deployment, or accelerating transformation adoption.

Available for assignments in France and internationally, in-person, hybrid, or 100% remote.
  • French

    Native or bilingual

  • Spanish

    Fluent

  • English

    Fluent

  • Portuguese

    Conversational

  • Vietnamese

    Basic

Can work on-site
Paris (up to 50km)

Experience

  • Publicis Production (Publicis Groupe)
    Business Process Manager
    DIGITAL AND IT
    January 2025 - July 2026 (1 year and 6 months)
    Paris, France
    • Implementation and optimization of tools (DAM, workflow, proofing, etc.) to improve coordination between global clients and group agencies;
    • Gathering business needs and translating them into functional specifications for development teams;
    • Testing deployed solutions and validating functionalities;
    • Training internal teams and clients on adopting new tools;
    • Monitoring performance and continuously improving processes to maximize operational efficiency.
    Workflow Optimization Change Management Business Process Mapping Process Monitoring Stakeholders Management
  • Publicis Production (Publicis Groupe)
    Project Manager
    DIGITAL AND IT
    May 2023 - December 2024 (1 year and 7 months)
    Paris, France
    • Implementation of tools (DAM, project management, marketing automation) adapted to different structures;
    • Managing relationships with global agencies and clients; user training, KPI identification, and platform usage monitoring;
    • International collaboration to understand and improve processes;
    • Documentation, specification writing, and solution validation;
    • Post-Go-Live change supervision, adoption monitoring, and dashboard generation; product roadmap updates and best practice sharing.
    Content Migration Requirements Gathering Project Management Documentation Practices Continuous Improvement
  • BSH Home Appliances Group (Groupe Bosch)
    Roll-Out Manager
    RETAIL (SMALL BUSINESS)
    July 2019 - April 2023 (3 years and 9 months)
    Saragosse, Spain
    • Project management for the global implementation of the Service Management solution;
    • Analysis of Service Management processes and system GAPs, creation of enhancement requests;
    • Collection of best practices from enrolled countries, system setup, testing, training;
    • Go-Live and Post-Go-Live support;
    • System usage monitoring.
    Project Management Rollout Management Change Management Requirements Gathering User Acceptance Testing

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Education

  • Certified Project Management Professional (PMP®)
    Certifié Project Management Professional (PMP®)
  • Master in Management
    Clermont School of Business
    2015
    Master in Management

Skill set

Categories