About Joelle
French
Native or bilingual
Arabic
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- Saguez & Partners, Global Design Agency,Head of Hospitality DevelopmentARCHITECTURE AND URBAN PLANNINGAugust 2023 - November 2025 (2 years and 3 months)Saint-Ouen, FranceConsulting & Project Management• Client Relations: Act as a consultant to the client, present and develop the agency's stances• Project Management: Structure and monitor projects with creative teams• Lead and supervise project teams and clients according to key stages ofthe project• Internal reporting on various ongoing actions• Internal events managementDevelopment & strategy• Co-define the development plan & Participate in setting objectives• Liaise with the agency's Communication teams to ensure coherence in communicationsIn & new business• Develop acquired accounts in line with defined objectives• Foster and maintain client relationships• Identify and meet key prospects according to the development plan &enrich the ecosystem and network• Represent the agency at key events/trade shows• Define the commercial strategy & draft commercial proposals
- MKG Group, Hospitality Consulting Firm,Director of Events & OperationsCONSULTING AND AUDITSAugust 2008 - July 2023 (14 years and 11 months)Paris, FranceKey Responsibilities:Strategic Planning and Execution:- Develop and implement comprehensive event strategies and operational plans.- Align event objectives with organizational goals to ensure cohesive execution.- Manage event budgets, forecasting, and financial planning to optimize resource allocation.Logistics Coordination:- Oversee all logistical aspects of event planning, including venue selection, transportation, and accommodation arrangements.- Ensure seamless coordination of event schedules, timelines, and itineraries.- Negotiate contracts with vendors, suppliers, and service providers to secure favorable terms and high-quality services.Team Leadership and Management:- Lead, mentor, and manage cross-functional teams -Foster a collaborative and motivated team environment, ensuring clear communication and goal alignment.- Conduct performance evaluations, provide feedback, and implement training programs to enhance team skills and productivity.Vendor and Stakeholder Relations:-Build and maintain strong relationships with key stakeholders, including clients, sponsors, partners, and vendors.-Serve as the primary point of contact for all event-related inquiries and issues, ensuring timely resolution.Risk Management and Compliance:-Identify potential risks and develop contingency plans to mitigate operational challenges-Conduct post-event evaluations to assess performance, gather feedback, and implement improvements.-Problem Solving: Address unforeseen issues and emergencies with effective and creative solutions, Implement technology and automation tools to streamline operations and enhance attendee experience.- Managing the attendance of our company at external events (MIPIM Cannes, SIMI, Equip'hotel...)Business development-Leading business development and execution of sales action plans (sponsorship deals, attendees, exhibitors & candidates)-Developed the hotel database in the Middle East & GCC
- Qatar National Bank,Senior Customer Service Officer // Wealth Management [QNB First]BANKING AND INSURANCESeptember 2006 - July 2008 (1 year and 10 months)Doha, QatarLed the QNB First team which was responsible for high net-worth individuals Advised individual HNWI clients in their investments Managed the client relationship (HNWI) Marketed QNB products and services ofAnsbacher Channel Islands « Ansbacher Channel Islands » offshore products and investment plans. Performed benchmarking exercice
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Education
- Bachelor ofArtsUniversité Saint-Joseph2002Bachelor ofArts
- French BaccalaureateGrand Lycée Franco Libanais1999French Baccalaureate