About Joan
Product Designer / UX/UI Designer with over 16 years of experience, specialising in all stages of digital product design—from user experience (UX) and user interface (UI) design to leading design teams. With a background in graphic design, marketing, and research analysis, he brings together creative innovation and analytical thinking to solve complex problems. His experience across several European countries has given him a global outlook, enabling the development of scalable and consistent solutions.
In recent years, he has focused on design systems, complementing his skill set with UX research, interaction design, prototyping, front-end development, and data analysis. He also brings strategic insight into Agile team planning, strong mentoring abilities, and deep expertise in financial products. He is now seeking new challenges where he can continue crafting meaningful and impactful digital experiences.
Spanish
Native or bilingual
English
Fluent
Catalan
Native or bilingual
French
Conversational
Remote only
Primarily works remotely
Experience
- GlencoreLead Design SystemBANKING AND INSURANCEDecember 2022 - Today (3 years and 6 months)Baar, ZG, Switzerland• Directed the design system team, optimizing collaboration between Product and Development teams, reducing misalignment issues by 30% through Agile methodologies and stakeholder management.• Championed user experience (UX) excellence, embedding best practices in design, accessibility, and innovation, resulting in a 20% improvement in usability scores across key products.• Spearheaded the creation and scaling of a modular design system tailored to the commodity sector, decreasing design-developer handoff time by 40% and accelerating product release cycles by 15%.• Defined and maintained comprehensive documentation for the design system, ensuring clarity and accessibility for cross-functional teams and enhancing adoption rates by 50%.• Designed a fully integrated component library, achieving 100% synchronization with the Frontend library, enabling solutions that were 80% faithful to the design specifications and reducing rework by 25%.• Leveraged deep knowledge of the commodity sector to deliver domain-specific solutions that improved operational efficiency by 25% and enhanced alignment with business objectives.• Mentored and coached team members, achieving a 50% increase in team proficiency in design thinking, accessibility, and Agile methodologies, fostering a culture of continuous innovation.• Established standardized feedback loops with business stakeholders, reducing iteration cycles by 35% and increasing cross-functional alignment, leading to faster decision-making.
- IBM iXSenior UX ConsultantBANKING AND INSURANCEMay 2022 - September 2022 (4 months)Zürich, Switzerland• Delivered innovative digital solutions for private, retail, and corporate banking, leading strategic initiatives for Julius Bär to conceptualize a mobile application that enhanced portfolio understanding and provided a clear overview of wealth.• Conducted an in-depth analysis of Julius Bär's products and services, identifying opportunities to improve alignment with user needs and business goals, driving a 20% increase in user satisfaction metrics (based on user testing feedback).• Collaborated in defining application features and priorities, leveraging Agile methodologies to reduce time-to-market by 15%.• Designed and implemented comprehensive research methodologies, including over 10 one-on-one interviews with financial professionals and focus groups with 15+ participants, uncovering insights that informed 80% of the final application features.• Delivered user-centric design solutions based on research insights, improving task efficiency by 30% as demonstrated in usability testing.• Developed interactive prototypes tested by 25+ users, reducing user errors by 40% and refining designs to achieve a 25% improvement in usability scores.• Produced a detailed strategic report synthesizing insights from research, providing a phased implementation plan adopted by stakeholders, which accelerated project buy-in and execution.
- Webrepublic AGSenior UX ConsultantCONSULTING AND AUDITSNovember 2021 - March 2022 (4 months)Oberstrass, Zurich, Switzerland• Established and led the inaugural UX team within Webrepublic's SEO division, driving client value by integrating UX best practices with SEO strategies and demonstrating their critical synergy.• Leveraged Agile methodologies to foster cross-functional collaboration, ensuring rapid delivery of iterative solutions aligned with client objectives and market dynamics.• Conducted user research, including testing, surveys, and analytics, to uncover actionable insights, enhancing both user experience and website performance.• Improved client KPIs by crafting intuitive, data-driven designs, achieving:A 25% increase in user retention through enhanced UX and navigation.A 40% boost in organic search rankings by aligning UX with SEO strategies.A 30% rise in conversion rates via optimized landing pages and user flows.• Seamlessly integrated UX best practices into SEO strategies, maximizing website engagement and improving visibility in organic search rankings.• Delivered impactful presentations to stakeholders, translating complex strategies and results into actionable insights, reinforcing Webrepublic's reputation as a digital marketing innovator.
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Education
- Post-grade, Coolhunting and Qualitative Trend ResearchUniversitat Ramon Llull2009Research project on qualitative trends in consumer centres, visiting different cities in Europe (Madrid, Venice, Paris, Berlin, London and Barcelona).
- Master degree, Design, Communication and Advertising StrategiesUniversitat Pompeu Fabra2006